Tag: Business & Finance

  • [Solved] To many

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  • [Solved] Building Sustainable Futures

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    Assignment below \ IMG_5110.jpeg](https://www.sweetstudy.com/files/img-5110-jpeg-10439699 "IMG_5110.jpeg") \ IMG_5298.jpeg](https://www.sweetstudy.com/files/img-5298-jpeg "IMG_5298.jpeg") \ IMG_5297.jpeg](https://www.sweetstudy.com/files/img-5297-jpeg "IMG_5297.jpeg")

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  • [Solved] Macro-economic

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    Topic: Impact of Globalization on Developing Economies Paper will cover a versatile impact of globalization on developing economies, including effects on economic growth, social and cultural impact, environmental impact, trade, investment, inequality, and the impact on local industries. Write a 6-pa…

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    Topic: Impact of Globalization on Developing Economies
    Paper will cover a versatile impact of globalization on developing economies, including effects on economic growth, social and cultural impact, environmental impact, trade, investment, inequality, and the impact on local industries.
    Write a 6-page macroeconomics paper that examines a major concept, event, or issue in macroeconomics. The paper must use at least 10 scholarly sources, including academic journals, reputable news outlets, and books. All claims should be supported with evidence and proper citations.
    – **Formatting**: Double-spaced, 12-point Times New Roman
    – **Sections Required**:
    – Title Page
    – Introduction (with research question or thesis statement)
    – Literature Review/Background
    – Analysis and Discussion
    – Conclusion and Personal Reflection
    – References
    N/B: 6 pages -main writing
             1 page – all 10 sources

  • [Solved] MGT603 WEEK FOUR DISCUSSION POST. 200 WORD MIN

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    – ## MGT603WEEKFOURDiscussionPostHM.docx **## MGT603WEEKFOURDiscussionPostHM.docx** Discussion 4: Evaluate the effectiveness of operations management **Instructions** You work in a service-based organization. A few employees have approached your management team with inventory concerns. The inventory…

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    – ## MGT603WEEKFOURDiscussionPostHM.docx

    **## MGT603WEEKFOURDiscussionPostHM.docx**

    Discussion 4: Evaluate the effectiveness of operations management

    **Instructions**

    You work in a service-based organization. A few employees have approached your management team with inventory concerns. The inventory program seems mismanaged and could use a facelift. The previous manager was utilizing a revenue management approach in hopes that optimization was a possible outcome. Using the textbook or outside sources, answer the following discussion questions.

    Your initial post should be roughly 200 words in length, and your responses to peers should be roughly 200 words each. Cite sources you reference in-text and under a "References" section in APA format.

    **Q1 Think back to your problem statements. What inventory model does your organization use now?  Is there a more effective model that should be considered? If so, why?**

    **Q2 What is the difference between yield management and revenue management for service-based organizations? Is a revenue management approach appropriate in a service-based organization? Explain your answer.**

    **Q3 How can service companies carry labor inventory? Provide one example.**

    **## MGT603WEEKFOURDiscussionPostHM.docx**

    Discussion 4: Evaluate the effectiveness of operations management

    **Instructions**

    You work in a service-based organization. A few employees have approached your management team with inventory concerns. The inventory program seems mismanaged and could use a facelift. The previous manager was utilizing a revenue management approach in hopes that optimization was a possible outcome. Using the textbook or outside sources, answer the following discussion questions.

    Your initial post should be roughly 200 words in length, and your responses to peers should be roughly 200 words each. Cite sources you reference in-text and under a "References" section in APA format.

    **Q1 Think back to your problem statements. What inventory model does your organization use now?  Is there a more effective model that should be considered? If so, why?**

    **Q2 What is the difference between yield management and revenue management for service-based organizations? Is a revenue management approach appropriate in a service-based organization? Explain your answer.**

    **Q3 How can service companies carry labor inventory? Provide one example.**

  • [Solved] GUIDED PROJECT

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  • [Solved] Business Finance – Management MGT603 WEEK FOUR Assignment 7: Assess an Ethics-Based Operational Management Case Study. 2-3 PAGES

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    – ## MGT603WEEKFOURAssignment7AssessanEthicsBasedOperationalManagementCaseStudyHM.docx **## MGT603WEEKFOURAssignment7AssessanEthicsBasedOperationalManagementCaseStudyHM.docx** Assignment 7: Assess an Ethics-Based Operational Management Case Study Top of Form | | | | — | — | | | | Instructions | …

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    – ## MGT603WEEKFOURAssignment7AssessanEthicsBasedOperationalManagementCaseStudyHM.docx

    **## MGT603WEEKFOURAssignment7AssessanEthicsBasedOperationalManagementCaseStudyHM.docx**

    Assignment 7: Assess an Ethics-Based Operational Management Case Study

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    | **Background**<br>In your research, you’ve come to learn quite a bit about how the supply chain works. You are already familiar with the concept of supply chain planning but didn’t realize the potential concerns involving ethics. Ethics is on your mind because you’ve overheard a few peers talking about what other companies are doing to create unfair competitive advantage. <br>**Instructions**<br>Read the case study Managing Functional Biases in Organizational Forecasts: A case Study of Consensus Forecasting in Supply Chain Planning and answer the following questions:  <br>1. How has bias (i.e., intentional and unintentional) in forecasting affected forecasting in supply chain planning? Can bias be eliminated? <br>2. What is one strategy that is likely to improve the accuracy of forecasting without political influence? <br>3. Three propositions are provided at the end of the study. Pick one and provide a short reflection on it. Do you think it will work? If so, why? If not, what are the assumed limitations to the proposition?  <br>**Length**<br>This assignment must be 2 – 3 pages (excluding reference page).<br>**References**<br>Include at least 2 scholarly resources. <br>**Additional Resources**<br>Please select the direct link to view the case study for this assignment. The case study link is also available under the Course Resources tab in your Library Guide. <br>Direct link: <br>[Managing Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning](https://nu.primo.exlibrisgroup.com/permalink/01NATIONAL_INST/1gmol9r/cdi_proquest_journals_228752042)<br>Oliva, & Watson, N. (2009). Managing Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning. <br>_Production and Operations Management, 18_(2), 138–151. <br>[https://doi.org/10.1111/j.1937-5956.2009.01003.x](https://doi.org/10.1111/j.1937-5956.2009.01003.x) |

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    **## MGT603WEEKFOURAssignment7AssessanEthicsBasedOperationalManagementCaseStudyHM.docx**

    Assignment 7: Assess an Ethics-Based Operational Management Case Study

    Top of Form

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    | Instructions | |
    | **Background**<br>In your research, you’ve come to learn quite a bit about how the supply chain works. You are already familiar with the concept of supply chain planning but didn’t realize the potential concerns involving ethics. Ethics is on your mind because you’ve overheard a few peers talking about what other companies are doing to create unfair competitive advantage. <br>**Instructions**<br>Read the case study Managing Functional Biases in Organizational Forecasts: A case Study of Consensus Forecasting in Supply Chain Planning and answer the following questions:  <br>1. How has bias (i.e., intentional and unintentional) in forecasting affected forecasting in supply chain planning? Can bias be eliminated? <br>2. What is one strategy that is likely to improve the accuracy of forecasting without political influence? <br>3. Three propositions are provided at the end of the study. Pick one and provide a short reflection on it. Do you think it will work? If so, why? If not, what are the assumed limitations to the proposition?  <br>**Length**<br>This assignment must be 2 – 3 pages (excluding reference page).<br>**References**<br>Include at least 2 scholarly resources. <br>**Additional Resources**<br>Please select the direct link to view the case study for this assignment. The case study link is also available under the Course Resources tab in your Library Guide. <br>Direct link: <br>[Managing Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning](https://nu.primo.exlibrisgroup.com/permalink/01NATIONAL_INST/1gmol9r/cdi_proquest_journals_228752042)<br>Oliva, & Watson, N. (2009). Managing Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning. <br>_Production and Operations Management, 18_(2), 138–151. <br>[https://doi.org/10.1111/j.1937-5956.2009.01003.x](https://doi.org/10.1111/j.1937-5956.2009.01003.x) |

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  • [Solved] Business Finance – Operations Management MGT WEEK FOUR Assignment 8: Signature Assignment: Prescribe actionable strategies in operations management. 8-10 PAGES

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    – ## MGT603WEEKFOURAssignment8SignatureAssignment_PrescribeactionablestrategiesinoperationsmanagementHM.docx **## MGT603WEEKFOURAssignment8SignatureAssignment_PrescribeactionablestrategiesinoperationsmanagementHM.docx** | | | | — | — | | Assignment 8: Signature Assignment: Prescribe actionable…

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    – ## MGT603WEEKFOURAssignment8SignatureAssignment_PrescribeactionablestrategiesinoperationsmanagementHM.docx

    **## MGT603WEEKFOURAssignment8SignatureAssignment_PrescribeactionablestrategiesinoperationsmanagementHM.docx**

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    | Assignment 8: Signature Assignment: Prescribe actionable strategies in operations management |
    | Instructions | |
    | **Background**<br>You're the operations manager of a successful organization that has experienced a few fiscal quarters of declining profitability. The Chief Executive Officer (CEO) has asked you to identify the low performing sector (or weak spot) of the organization. You'll need to write a problem-statement style report for submission. <br>That time has come. You’ve exhausted all the relevant operations management literature and taken introductory notes about improving your situation. You believe the answer to the organizational problem is clear and are ready to put pen to paper. The outline is set and ready to guide your thoughts as the information flows through your fingers. You have got this! <br>**Instructions**<br>You will write a paper that analyzes an operations management-related problem in an organization that is of interest to you. Below are the paper guidelines:<br>Operations management focuses on numbers and objectives that are measurable. This is not a paper whereby the student provides an overview without portraying facts and figures about the selected organization. The paper requires research; you will be expected to integrate concepts from the course to better understand the situation and make recommendations for improvement on a process, project, or program as described in class and the book. This is an in-depth analysis with full explanations and not a general overview. This paper will require an analysis of operations management issues in an organization that is familiar to the student.  <br>1. <br>**Introduction and Clear Problem Statement**: Describe the organization and what it does; prepare a brief problem statement of an operations management issue in a selected organization.  Include a straightforward question you wish to answer while writing the paper. (1-2 pages)  <br> <br>2. <br>**As-Is Condition**: Select one of the topics that you will discuss and describe the current condition, process, project, or root problem to solve. Use at least two (2) of the Quality Tools (Charts) to illustrate the current condition. You can use PowerPoint, Excel or Word to facilitate the diagramming method to illustrate the as-is condition. Make sure you focus on the issue of your topic do not explain the tool you are using. The concepts in the list are pre-approved.  You may request approval to use an alternate concept. (2-3 pages (Not Including Chart))  <br> <br>3. <br>**Analysis**: List the inefficiencies of the current condition; illustrate the cause-and-effects to the business unit if changes are not made. List gap issues as they pertain to efficiencies in service or products due to the current business condition. Apply the analysis concepts in terms of measurable facts that can be used to prove the current condition and to measure success. (2-3 pages)  <br> <br>4. <br>**To-Be Condition** – Proposed Improvement/Solution: Describe the changes that will improve the current business condition; use the quality tool selected in the Current Condition to illustrate changes that will improve the performance of the problem statement. State the benefits as a result of making the change in terms of customer, stakeholder satisfaction, efficiencies, or cost reductions. Use the facts presented in the analysis statements as indicators of improvement. Keep in mind that they must be measurable (2-3 pages Not Including Chart)  <br> <br>5. <br>**Conclusion**: Conclude the paper with a well written, and compelling recommendation to either proceed with the change or to abort the effort. (1 – 2 Pages). <br> <br>Choose a concept from the following list and use that theme for your paper. <br>· Improved Product Life Cycle Analysis <br>· Cost Reduction Process Improvement <br>· Customer Satisfaction Process Improvement <br>· Supply Side Process Improvement <br>· Market Side Process Improvement <br>· Outsourcing Analysis of a Current Internal Capability <br>· Job Description Analysis to Appropriately Staff an Existing Process <br>**Length**<br>This signature assignment must be 8-10 pages (excluding the title and reference page). Make sure all bullet points and instructions above are addressed.<br>**References**<br>Include at least 7 scholarly resources.<br>**Grading**<br>This signature assignment is worth<br>280 points |

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    **## MGT603WEEKFOURAssignment8SignatureAssignment_PrescribeactionablestrategiesinoperationsmanagementHM.docx**

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    | Assignment 8: Signature Assignment: Prescribe actionable strategies in operations management |
    | Instructions | |
    | **Background**<br>You're the operations manager of a successful organization that has experienced a few fiscal quarters of declining profitability. The Chief Executive Officer (CEO) has asked you to identify the low performing sector (or weak spot) of the organization. You'll need to write a problem-statement style report for submission. <br>That time has come. You’ve exhausted all the relevant operations management literature and taken introductory notes about improving your situation. You believe the answer to the organizational problem is clear and are ready to put pen to paper. The outline is set and ready to guide your thoughts as the information flows through your fingers. You have got this! <br>**Instructions**<br>You will write a paper that analyzes an operations management-related problem in an organization that is of interest to you. Below are the paper guidelines:<br>Operations management focuses on numbers and objectives that are measurable. This is not a paper whereby the student provides an overview without portraying facts and figures about the selected organization. The paper requires research; you will be expected to integrate concepts from the course to better understand the situation and make recommendations for improvement on a process, project, or program as described in class and the book. This is an in-depth analysis with full explanations and not a general overview. This paper will require an analysis of operations management issues in an organization that is familiar to the student.  <br>1. <br>**Introduction and Clear Problem Statement**: Describe the organization and what it does; prepare a brief problem statement of an operations management issue in a selected organization.  Include a straightforward question you wish to answer while writing the paper. (1-2 pages)  <br> <br>2. <br>**As-Is Condition**: Select one of the topics that you will discuss and describe the current condition, process, project, or root problem to solve. Use at least two (2) of the Quality Tools (Charts) to illustrate the current condition. You can use PowerPoint, Excel or Word to facilitate the diagramming method to illustrate the as-is condition. Make sure you focus on the issue of your topic do not explain the tool you are using. The concepts in the list are pre-approved.  You may request approval to use an alternate concept. (2-3 pages (Not Including Chart))  <br> <br>3. <br>**Analysis**: List the inefficiencies of the current condition; illustrate the cause-and-effects to the business unit if changes are not made. List gap issues as they pertain to efficiencies in service or products due to the current business condition. Apply the analysis concepts in terms of measurable facts that can be used to prove the current condition and to measure success. (2-3 pages)  <br> <br>4. <br>**To-Be Condition** – Proposed Improvement/Solution: Describe the changes that will improve the current business condition; use the quality tool selected in the Current Condition to illustrate changes that will improve the performance of the problem statement. State the benefits as a result of making the change in terms of customer, stakeholder satisfaction, efficiencies, or cost reductions. Use the facts presented in the analysis statements as indicators of improvement. Keep in mind that they must be measurable (2-3 pages Not Including Chart)  <br> <br>5. <br>**Conclusion**: Conclude the paper with a well written, and compelling recommendation to either proceed with the change or to abort the effort. (1 – 2 Pages). <br> <br>Choose a concept from the following list and use that theme for your paper. <br>· Improved Product Life Cycle Analysis <br>· Cost Reduction Process Improvement <br>· Customer Satisfaction Process Improvement <br>· Supply Side Process Improvement <br>· Market Side Process Improvement <br>· Outsourcing Analysis of a Current Internal Capability <br>· Job Description Analysis to Appropriately Staff an Existing Process <br>**Length**<br>This signature assignment must be 8-10 pages (excluding the title and reference page). Make sure all bullet points and instructions above are addressed.<br>**References**<br>Include at least 7 scholarly resources.<br>**Grading**<br>This signature assignment is worth<br>280 points |

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  • [Solved] BMGT 240.Building Sustainable futures.

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    Evaluating corporate Sustainability Initiaves. Check pictures \ IMG_4874.jpeg](https://www.sweetstudy.com/files/img-4874-jpeg "IMG_4874.jpeg") \ IMG_4875.jpeg](https://www.sweetstudy.com/files/img-4875-jpeg "IMG_4875.jpeg") \ IMG_4876.jpeg](https://www.sweetstudy.com/files/img-4876-jpeg-104280…

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    Evaluating corporate Sustainability Initiaves. Check pictures
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    IMG_4876.jpeg](https://www.sweetstudy.com/files/img-4876-jpeg-10428057 "IMG_4876.jpeg")

  • [Solved] 8-1 Short Paper: Case Comparison Listen

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    Create case briefs for the two cases from the resources. In addition, write a summary comparing and contrasting the two cases.

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    Create case briefs for the two cases from the resources. In addition, write a summary comparing and contrasting the two cases.

  • [Solved] HRM 6302 VIII

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    – ## UnitIIIStudyGuide.pdf – ## UnitVIIIStudyGuide.pdf **## UnitIIIStudyGuide.pdf** HRM 6302, Employment Law 1 Course Learning Outcomes for Unit III Upon completion of this unit, students should be able to: 2. Summarize Title VII of the Civil Rights Act of 1964. 2.1 Identify the conduct that consti…

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    – ## UnitIIIStudyGuide.pdf

    – ## UnitVIIIStudyGuide.pdf

    **## UnitIIIStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit III

    Upon completion of this unit, students should be able to:

    2. Summarize Title VII of the Civil Rights Act of 1964.
    2.1 Identify the conduct that constitutes sexual harassment.
    2.2 Analyze the protection against sexual harassment under Title VII.

    3. Analyze the impact that workplace sexual harassment has on an organization.

    3.1 Summarize the prevalence and cost of harassment in the workplace.
    3.2 Analyze the appropriate response of employers to harassment and ways to prevent its

    occurrence.

    Required Unit Resources

    Chapter 8: Harassment, pp. 281–318

    Unit Lesson

    It is hard to imagine a more perfect example of alleged sexual harassment in the workplace than played out in
    the hearings to confirm Clarence Thomas as a Supreme Court justice in 1991. Many in human resources
    (HR) and employment law watched the testimony of Anita Hill with great interest, but few could have known
    how significantly this event would affect the workplace and the work of employment lawyers and human
    resource professionals. While the nation watched, Hill described under oath how Thomas allegedly harassed
    her while she worked for him from 1981 to 1983 in federal government agencies. Hill claimed that Thomas
    talked about scenes in pornographic movies and images in pornographic materials, as well as boasting of his
    own sexual abilities (“The Thomas Nomination,” 1991). Thomas’ strong denial and the lack of witnesses to
    any of the alleged interaction set the stage for a classic he said/she said scenario. The he-said side of the
    equation carried the day, and Thomas ended up being confirmed by the Senate by a slim margin.
    Nevertheless, sexual harassment took a great leap forward in public consciousness.

    With sex added as a protected category in the last days before Congress voted on the Civil Rights Act of
    1964, sexual harassment was likely not even on the radar of the drafters. According to Cohen (2016), sexual
    harassment has been around as long as women have been in the workplace. As women began to employ in
    numbers in manufacturing and clerical roles in the early 20th century, they faced physical and verbal assaults
    by male managers. This conduct continued for decades and women had only the options of enduring sexually
    harassing conduct or quitting. Complaining was ineffective; at most, women were told the conduct was
    harmless and complainers were frequently retaliated against (Cohen, 2016).

    Title VII’s passage laid the groundwork for a legal remedy for sexual harassment, but it was not until 1975 that
    the term sexual harassment was coined (Cohen, 2016). Then, in the late 1970s, attorney Catharine
    MacKinnon developed the legal theory for sexual harassment as a violation of Title VII, including the concept
    of hostile work environment. Until this theory was tested and upheld by the Supreme Court in Meritor Savings
    Bank. v. Vinson, (1986), courts followed the “boys will be boys” thinking that left women vulnerable to
    environmental harassment (Strebeigh, 1991).

    How far have we come since the 1970s when a 1976 survey by Redbook found that 80 percent of working
    women reported that they had been sexually harassed in the workplace? Unfortunately, we have not come as
    far as you might expect. The continuing problem of workplace sexual harassment is reflected in recent
    surveys cited by Feldblum and Lipnic (2016) in the Equal Employment Opportunity Commission’s (EEOC)
    Report of the Co-Chairs of the EEOC Select Task Force on the Study of Harassment in the Workplace.

    UNIT III STUDY GUIDE
    Harassment in the Workplace

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    According to Feldblum and Lipnic (2016), approximately 25 percent of women reported sexual harassment in
    the workplace. However, when the term sexual harassment was defined in terms of specific behaviors such
    as unwanted sexual attention or sexual coercion, the rate of women who reported experiencing sexual
    harassment rose to 40 percent. The number rose further to 60 percent when sexist or crude and offensive
    behavior was included in the survey. Reflecting this problem, approximately one third of the charges filed with
    EEOC in fiscal year 2015 included a claim of harassment, and 45 percent of those alleged sexual harassment
    (Feldblum & Lipnic, 2016).

    Many persons subjected to sexual harassment do not report it, let alone file a charge of harassment. Internal
    reports should be viewed by organizations as an opportunity to investigate the concern, reach a finding, and
    take appropriate steps based on that finding. Investigations can be stressful for the participants and the
    organization, but they can lay the groundwork for resolution in an efficient and productive way. In one
    situation, a nurse complained about an incident at the annual social gathering for the maternity and obstetrics
    practice for which she worked. She reported to the office administrator that at the party, while her husband
    was not present, one of the doctors approached her, complimented her dress, and put his arm around her,
    squeezing her breast as he did so. The investigation revealed no witnesses and the doctor adamantly denied
    the allegation. However, the nurse’s excellent record, her credibility and lack of a motive to fabricate, and the
    doctor’s questionable behavior and comments toward other staff tilted the scales in favor of a finding the
    conduct more likely than not occurred.

    This created a dilemma for the other doctors in the practice: ignore the findings and retain a close colleague,
    take steps to reprimand him, or remove him from the practice. Investigations of harassment sometimes yield
    findings that require difficult choices by the organization, but they also reinforce the organization’s
    commitment to a harassment-free workplace and can fend off costly litigation if handled appropriately.

    The process that played out in the medical practice follows from important developments in workplace
    harassment stemming from two key Supreme Court decisions in 1998. In Faragher v. City of Boca Raton
    (1998) and Burlington Industries, Inc. v. Ellerth (1998), the Supreme Court resolved questions about the
    employer’s liability for supervisor sexual harassment and provided an affirmative defense to situations when a
    supervisor harasses a subordinate. Courts had struggled with when to hold employers liable for conduct by
    supervisors who violated employer policies, some following the theory that employers are liable for actions of
    their managers, but others reluctant to hold employers liable for the supervisors’ conduct that the employers
    had prohibited. The Supreme Court held that if an employer has a policy that prohibits harassment, provides a
    method for reporting such harassment, investigates reports, and takes corrective action to stop harassment if
    it is found to have occurred, the employer could defend itself against a legal claim even if a supervisor
    harassed an employee. Thus, in the medical practice situation, if the practice took steps to discipline the
    doctor and prevent him from harassing the nurse or others in the future, it could defend itself against a
    lawsuit. If it failed to take corrective action against the doctor, the practice had a strong risk of being
    successfully sued.

    The costs of harassment in the workplace are not easily quantifiable. However, they are real. Feldblum and
    Lipnic (2016) reported that the EEOC obtained approximately $160 million in harassment cases in fiscal year
    2015, combining pre-litigation settlements and damages in lawsuits filed by the EEOC. However, this does
    not include lawsuits in which EEOC was not involved. In addition to legal damages, costs include legal fees
    and the less quantifiable loss of productivity in the workplace caused by harassment and its aftermath.

    Employers can seek to minimize harassment in the workplace through demonstrated commitment to
    harassment-free workplaces at the highest levels in the organization in the form of communication of policy
    and complaint procedure, periodic training of employees and supervisors, and prompt response to complaints
    of harassment. Training is a key component of any organizational program, but organizations are often
    reluctant to make the financial commitment to meaningful and effective training. All too often, training is not a
    priority until there has been an incident of workplace harassment. At that point, however, employees may
    view the training cynically as merely a reaction to a legal threat, rather than a true commitment to ensuring
    that all employees are comfortable in the work environment. Training is most effective as an integral part of an
    overall culture putting the highest priority on respect in the workplace and creating clear avenues for
    communicating concerns.

    In the second decade of the 21st century, 25 years after Anita Hill went before the Senate, the scorecard on
    eliminating sexual and other harassment in the workplace is far from acceptable. In some ways, we have

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    seen substantial advancements in workplaces where respect for women as well as all persons is
    demonstrated at the highest levels in the organization, and harassment is not tolerated. In other ways,
    however, there is still much room for improvement, particularly in industries where women have only recently
    begun to appear in greater numbers and in areas of work where improper behavior is tolerated because of the
    levels of stress and risk, such as law and medicine. Human resources professionals will lead the way on
    these necessary improvements and will need to gain the full support of their organizations for their efforts to
    be successful.

    References

    Burlington Industries, Inc. v. Ellerth, 524 U.S. 742 (1998).

    Cohen, S. (2016, April 11). A brief history of sexual harassment in America before Anita Hill. Time.

    http://time.com/4286575/sexual-harassment-before-anita-hill/

    Faragher v. City of Boca Raton, 524 U.S. 775 (1998).

    Feldblum, C. R., & Lipnic, V. A. (2016, June). Report of the co-chairs of the EEOC Select task force on the

    study of harassment in the workplace. https://www.eeoc.gov/june-2016-report-co-chairs-select-task-
    force-study-harassment-workplace

    Meritor Savings Bank v. Vinson, 477 U.S. 57 (1986).

    Strebeigh, F. (1991, October 6). Defining law on the feminist frontier. New York Times Magazine.

    http://www.equalwomen.com/nytmagazine1991.html

    The Thomas nomination; Excerpts from Senate's hearings on the Thomas nomination [Interview transcript].

    (1991, October 12). The New York Times. http://www.nytimes.com/1991/10/12/us/the-thomas-
    nomination-excerpts-from-senate-s-hearings-on-the-thomas-nomination.html?pagewanted=1

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    The following PowerPoint presentation supplements the textbook chapter reading and is provided for further
    knowledge and review of the unit materials.

    Chapter 8 presentation (PowerPoint) or Chapter 8 presentation (PDF)

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 8 questions in your textbook on pages 319–322.

    **## UnitVIIIStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit VIII

    Upon completion of this unit, students should be able to:

    1. Discuss the legal significance of the employer-employee relationship.
    1.1 Examine the termination of the employer-employee relationship.
    1.2 Apply exceptions to the employment at-will doctrine.

    Required Unit Resources

    Chapter 16: Terminating Individual Employees, pp. 637–669

    Unit Lesson

    The first unit of the course examined the concept of employment at will and the fact that the concept is not an
    absolute. Subsequent units further explored how employment at will is modified through employment laws
    that confer rights on employees and impose obligations on employers. This unit will now review exceptions to
    the doctrine that are imposed by judicial decision and by the practicalities of our legal system that influence
    employer decision-making. This unit also brings the discussion full circle by focusing on the end of the
    employment relationship through involuntary termination and the significance of that action for the
    employment cycle as a whole.

    Exceptions to the employment at will rule are dependent on state law and states vary widely in the
    acceptance of exceptions. These exceptions relate to terminations that fall in the gaps between statutory
    regulation of the employment relationship and address terminations that do not strike one as just. The most
    prevalent exception is for termination for reasons that violate a state’s public policy. For example, a
    termination might be illegal if one of the following situations prompts it:

    • discrimination based on race, national origin, sex, pregnancy, religion, disability, citizenship status,
    or age;

    • retaliation for taking a leave of absence for a serious medical condition;
    • retaliation for having complained about workplace safety or a work injury; and
    • retaliation for having complained about wage violations or having filed a wage complaint.

    Even in states that do not recognize the many exceptions to the employment at will rule, it is generally
    accepted nationwide that an employee cannot be fired for serving on a jury or for refusing to break the law at
    the direction of his or her employer. Sources of public policies are state constitutions, statutes, or
    administrative regulations.

    Public policy wrongful termination cases can be costly to employers. In a Michigan case, a nurse complained
    that a coworker’s negligence resulted in a patient’s death (Landin v. HealthSource, 2014). Landin, a nurse,
    complained that a coworker was negligent in patient care. After the accused coworker became aware of
    Landin’s complaint about her, she reported Landin to management, and Landin was subsequently terminated
    for procedure violations. Landin’s termination also occurred after the employer became aware that he was
    speaking to the widow of the deceased patient. The jury found that Landin’s termination violated a public
    policy contained in Michigan’s health code that prohibits a health facility from disciplining employees who in
    good faith report the malpractice of a health professional. The jury awarded $1.2 million in damages.

    The second main exception to the employment at will rule is the implied contract. An implied contract may be
    formed when an employer makes an oral or written representation to an employee that his or her job is secure
    or that certain procedures will be followed before an employee is terminated. In the past, an implied contract

    UNIT VIII STUDY GUIDE
    Terminating the Employment Relationship

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    was found in some states from representations in an employee handbook that employees would be
    discharged only for “just cause.” In the leading case on the implied contract exception, when hired by Blue
    Cross Blue Shield of Michigan, a manager, in response to his question about job security, was told that his
    employment would be secure as long as he did his job. Additionally, the employment policies included
    statements that it was the employer’s policy to terminate employees only for “just cause” (Toussaint v. Blue
    Cross & Blue Shield, 1980).

    The court found that the manager’s representation and the provision in an employee handbook stating that an
    employee can be fired only for just cause created an implied contract if it created an expectation of job
    security in the employee. Most employers respond by including in their policies a disclaimer clearly stating
    that its policies do not create a contract for employment and carefully define the persons who have authority
    to create a contract with an employee for a definite term. Additionally, offer letters typically contain a
    statement that they do not create a contract for a definite term and that employment can be terminated at any
    time, for any reason. Despite all states not being bound to adhere to the implied contract exception, these
    disclaimers in employee handbooks and offer letters guard against expectations and potential legal problems.
    Human resources (HR) professionals should also ensure that managers understand the risks of verbally
    providing assurances of job security and that such statements can bind the employer.

    The third exception to the employment at will rule and the one recognized in the fewest states is the covenant
    of good faith and fair dealing. This exception originated in California, where an 18-year airline employee was
    terminated without any explanation. Relying in part on the length of the employee’s employment, the court
    found that the employee could not be fired without good cause. The court found a covenant of good faith and
    fair dealing in the employment relationship and a corresponding duty not to deprive the employee of the
    benefits of employment (Cleary v. American Airlines, Inc., 1980).

    There are complicated exceptions, as well as the human factor of how unpredictable juries can be in reacting
    to actual cases. As a result, employers cannot rely solely on the premise of the employment at will concept as
    a justification for termination. According to Paul Falcone (2016), in the event a case escalates to the trial
    stage, the employer must be prepared to prove that there was cause to terminate. That proof of legitimate
    cause is best substantiated by documented progressive disciplinary warnings and/or failed or negative
    reviews or evaluations. When jurors go behind closed doors, they are going to want to see that the employer
    treated the employee fairly. Jurors will see this through accurate and timely documentation of performance
    issues and efforts to work with the employee to correct the issues.

    Reducing risk in connection with employee terminations requires attention to detail and holding managers
    accountable for managing performance. A supervisor may want to terminate an employee on the spot when
    there is no documentation of performance issues, or when the reasons are subjective ones such as “not a
    good fit” or “not a team player.” However, efforts must made to identify if there are objective factors that
    support termination. Further, documentation of reasons for termination should occur before an employee is
    fired; collecting information after an employee is terminated can be viewed as an effort to justify a termination
    that was rushed and not well thought through.

    Another tool to reduce risk is to have someone in HR review all termination decisions to ensure they are
    appropriate, documented, and consistent with how the organization has handled similar situations. Some
    organizations utilize a committee to review the case for termination, review the employee’s file, ask questions
    about the decision, and make a determination based on knowledge of the organization’s historic approach
    and how the circumstances of the particular case fit into that approach. It is highly recommended for the
    employer to consult with counsel when there are significant risk factors. A process such as this can not only
    reduce risk before a termination is implemented but demonstrate to a jury that the employer takes each
    termination seriously and utilizes a process to ensure employees are treated fairly and consistently.

    Just as important is the goal to reduce risk in the execution of the termination decision. The best approach is
    for the employee’s direct manager and a witness, preferably an HR representative who will take notes to
    document what is said amongst parties, attend a termination meeting. The meeting should have a clear plan
    and defined roles in advance; what will be said and who will say it should be determined. A clear statement of
    the grounds for termination should be prepared, documented, and delivered verbally to the employee. Some
    states require employers to provide a written reason to the employee at the termination meeting, and some
    require a termination letter if requested by an employee (“Termination,” 2015). While stating the reason for
    termination may be awkward, providing no reason, making vague or inconsistent statements, or giving too

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    much information can cause employees to believe they were unfairly treated and cause them to take legal
    action. It is best to be honest and be brief.

    No employer wants to find its name in the news or on the defending side of a lawsuit after it terminates an
    employee. Besides the obvious costs, damage can occur in critical areas of recruiting, retention, and morale.
    HR professionals play key roles in making sure the appropriate and required factors are weighed fairly in
    decisions about whether to terminate employment. HR professionals must remove the emotion from the
    decision and consider what is best for the organization. They must lead the way in reducing risk through
    application of their legal knowledge and by treating people with dignity and respect.

    References

    Cleary v. American Airlines, Inc., 111 Cal. App. 3d 443 (1980).

    Falcone, P. (2016, September 26). Employment-at-will vs. the discharge-for-just-cause-only standard: A

    critical employment law distinction. Society for Human Resource Management.
    https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/employment-
    at-will.aspx

    Roberto Landin v. HealthSource Saginaw, Inc., 854 N.W.2d 152 (2014).

    Termination: Should a company provide a terminated employee with a reason for the termination? (2015,

    March 25). Society for Human Resource Management.
    https://www.shrm.org/resourcesandtools/tools-and-samples/hr-
    qa/pages/shouldacompanyprovideterminatedemployeewithareasonforthetermination.aspx

    Toussaint v. Blue Cross & Blue Shield, of Michigan, 408 Mich. 579, 292 N.W. 2d 880 (1980).

    Suggested Unit Resources

    You are encouraged to read the remainder of Chapter 16 in your textbook, which continues this unit’s
    discussion of additional issues involved in the termination of employees.

    Chapter 16: Terminating Individual Employees, pp. 670–696

    In order to access the following resources, click the links below.

    The following PowerPoint presentation supplements the textbook chapter reading and is provided for further
    knowledge and review of the unit materials.

    Chapter 16 presentation (PowerPoint) or Chapter 16 presentation (PDF)

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 16 questions in your textbook on pages 697–701.

    **## UnitVIIIStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit VIII

    Upon completion of this unit, students should be able to:

    1. Discuss the legal significance of the employer-employee relationship.
    1.1 Examine the termination of the employer-employee relationship.
    1.2 Apply exceptions to the employment at-will doctrine.

    Required Unit Resources

    Chapter 16: Terminating Individual Employees, pp. 637–669

    Unit Lesson

    The first unit of the course examined the concept of employment at will and the fact that the concept is not an
    absolute. Subsequent units further explored how employment at will is modified through employment laws
    that confer rights on employees and impose obligations on employers. This unit will now review exceptions to
    the doctrine that are imposed by judicial decision and by the practicalities of our legal system that influence
    employer decision-making. This unit also brings the discussion full circle by focusing on the end of the
    employment relationship through involuntary termination and the significance of that action for the
    employment cycle as a whole.

    Exceptions to the employment at will rule are dependent on state law and states vary widely in the
    acceptance of exceptions. These exceptions relate to terminations that fall in the gaps between statutory
    regulation of the employment relationship and address terminations that do not strike one as just. The most
    prevalent exception is for termination for reasons that violate a state’s public policy. For example, a
    termination might be illegal if one of the following situations prompts it:

    • discrimination based on race, national origin, sex, pregnancy, religion, disability, citizenship status,
    or age;

    • retaliation for taking a leave of absence for a serious medical condition;
    • retaliation for having complained about workplace safety or a work injury; and
    • retaliation for having complained about wage violations or having filed a wage complaint.

    Even in states that do not recognize the many exceptions to the employment at will rule, it is generally
    accepted nationwide that an employee cannot be fired for serving on a jury or for refusing to break the law at
    the direction of his or her employer. Sources of public policies are state constitutions, statutes, or
    administrative regulations.

    Public policy wrongful termination cases can be costly to employers. In a Michigan case, a nurse complained
    that a coworker’s negligence resulted in a patient’s death (Landin v. HealthSource, 2014). Landin, a nurse,
    complained that a coworker was negligent in patient care. After the accused coworker became aware of
    Landin’s complaint about her, she reported Landin to management, and Landin was subsequently terminated
    for procedure violations. Landin’s termination also occurred after the employer became aware that he was
    speaking to the widow of the deceased patient. The jury found that Landin’s termination violated a public
    policy contained in Michigan’s health code that prohibits a health facility from disciplining employees who in
    good faith report the malpractice of a health professional. The jury awarded $1.2 million in damages.

    The second main exception to the employment at will rule is the implied contract. An implied contract may be
    formed when an employer makes an oral or written representation to an employee that his or her job is secure
    or that certain procedures will be followed before an employee is terminated. In the past, an implied contract

    UNIT VIII STUDY GUIDE
    Terminating the Employment Relationship

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    was found in some states from representations in an employee handbook that employees would be
    discharged only for “just cause.” In the leading case on the implied contract exception, when hired by Blue
    Cross Blue Shield of Michigan, a manager, in response to his question about job security, was told that his
    employment would be secure as long as he did his job. Additionally, the employment policies included
    statements that it was the employer’s policy to terminate employees only for “just cause” (Toussaint v. Blue
    Cross & Blue Shield, 1980).

    The court found that the manager’s representation and the provision in an employee handbook stating that an
    employee can be fired only for just cause created an implied contract if it created an expectation of job
    security in the employee. Most employers respond by including in their policies a disclaimer clearly stating
    that its policies do not create a contract for employment and carefully define the persons who have authority
    to create a contract with an employee for a definite term. Additionally, offer letters typically contain a
    statement that they do not create a contract for a definite term and that employment can be terminated at any
    time, for any reason. Despite all states not being bound to adhere to the implied contract exception, these
    disclaimers in employee handbooks and offer letters guard against expectations and potential legal problems.
    Human resources (HR) professionals should also ensure that managers understand the risks of verbally
    providing assurances of job security and that such statements can bind the employer.

    The third exception to the employment at will rule and the one recognized in the fewest states is the covenant
    of good faith and fair dealing. This exception originated in California, where an 18-year airline employee was
    terminated without any explanation. Relying in part on the length of the employee’s employment, the court
    found that the employee could not be fired without good cause. The court found a covenant of good faith and
    fair dealing in the employment relationship and a corresponding duty not to deprive the employee of the
    benefits of employment (Cleary v. American Airlines, Inc., 1980).

    There are complicated exceptions, as well as the human factor of how unpredictable juries can be in reacting
    to actual cases. As a result, employers cannot rely solely on the premise of the employment at will concept as
    a justification for termination. According to Paul Falcone (2016), in the event a case escalates to the trial
    stage, the employer must be prepared to prove that there was cause to terminate. That proof of legitimate
    cause is best substantiated by documented progressive disciplinary warnings and/or failed or negative
    reviews or evaluations. When jurors go behind closed doors, they are going to want to see that the employer
    treated the employee fairly. Jurors will see this through accurate and timely documentation of performance
    issues and efforts to work with the employee to correct the issues.

    Reducing risk in connection with employee terminations requires attention to detail and holding managers
    accountable for managing performance. A supervisor may want to terminate an employee on the spot when
    there is no documentation of performance issues, or when the reasons are subjective ones such as “not a
    good fit” or “not a team player.” However, efforts must made to identify if there are objective factors that
    support termination. Further, documentation of reasons for termination should occur before an employee is
    fired; collecting information after an employee is terminated can be viewed as an effort to justify a termination
    that was rushed and not well thought through.

    Another tool to reduce risk is to have someone in HR review all termination decisions to ensure they are
    appropriate, documented, and consistent with how the organization has handled similar situations. Some
    organizations utilize a committee to review the case for termination, review the employee’s file, ask questions
    about the decision, and make a determination based on knowledge of the organization’s historic approach
    and how the circumstances of the particular case fit into that approach. It is highly recommended for the
    employer to consult with counsel when there are significant risk factors. A process such as this can not only
    reduce risk before a termination is implemented but demonstrate to a jury that the employer takes each
    termination seriously and utilizes a process to ensure employees are treated fairly and consistently.

    Just as important is the goal to reduce risk in the execution of the termination decision. The best approach is
    for the employee’s direct manager and a witness, preferably an HR representative who will take notes to
    document what is said amongst parties, attend a termination meeting. The meeting should have a clear plan
    and defined roles in advance; what will be said and who will say it should be determined. A clear statement of
    the grounds for termination should be prepared, documented, and delivered verbally to the employee. Some
    states require employers to provide a written reason to the employee at the termination meeting, and some
    require a termination letter if requested by an employee (“Termination,” 2015). While stating the reason for
    termination may be awkward, providing no reason, making vague or inconsistent statements, or giving too

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    much information can cause employees to believe they were unfairly treated and cause them to take legal
    action. It is best to be honest and be brief.

    No employer wants to find its name in the news or on the defending side of a lawsuit after it terminates an
    employee. Besides the obvious costs, damage can occur in critical areas of recruiting, retention, and morale.
    HR professionals play key roles in making sure the appropriate and required factors are weighed fairly in
    decisions about whether to terminate employment. HR professionals must remove the emotion from the
    decision and consider what is best for the organization. They must lead the way in reducing risk through
    application of their legal knowledge and by treating people with dignity and respect.

    References

    Cleary v. American Airlines, Inc., 111 Cal. App. 3d 443 (1980).

    Falcone, P. (2016, September 26). Employment-at-will vs. the discharge-for-just-cause-only standard: A

    critical employment law distinction. Society for Human Resource Management.
    https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/employment-
    at-will.aspx

    Roberto Landin v. HealthSource Saginaw, Inc., 854 N.W.2d 152 (2014).

    Termination: Should a company provide a terminated employee with a reason for the termination? (2015,

    March 25). Society for Human Resource Management.
    https://www.shrm.org/resourcesandtools/tools-and-samples/hr-
    qa/pages/shouldacompanyprovideterminatedemployeewithareasonforthetermination.aspx

    Toussaint v. Blue Cross & Blue Shield, of Michigan, 408 Mich. 579, 292 N.W. 2d 880 (1980).

    Suggested Unit Resources

    You are encouraged to read the remainder of Chapter 16 in your textbook, which continues this unit’s
    discussion of additional issues involved in the termination of employees.

    Chapter 16: Terminating Individual Employees, pp. 670–696

    In order to access the following resources, click the links below.

    The following PowerPoint presentation supplements the textbook chapter reading and is provided for further
    knowledge and review of the unit materials.

    Chapter 16 presentation (PowerPoint) or Chapter 16 presentation (PDF)

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 16 questions in your textbook on pages 697–701.

    **## UnitIIIStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit III

    Upon completion of this unit, students should be able to:

    2. Summarize Title VII of the Civil Rights Act of 1964.
    2.1 Identify the conduct that constitutes sexual harassment.
    2.2 Analyze the protection against sexual harassment under Title VII.

    3. Analyze the impact that workplace sexual harassment has on an organization.

    3.1 Summarize the prevalence and cost of harassment in the workplace.
    3.2 Analyze the appropriate response of employers to harassment and ways to prevent its

    occurrence.

    Required Unit Resources

    Chapter 8: Harassment, pp. 281–318

    Unit Lesson

    It is hard to imagine a more perfect example of alleged sexual harassment in the workplace than played out in
    the hearings to confirm Clarence Thomas as a Supreme Court justice in 1991. Many in human resources
    (HR) and employment law watched the testimony of Anita Hill with great interest, but few could have known
    how significantly this event would affect the workplace and the work of employment lawyers and human
    resource professionals. While the nation watched, Hill described under oath how Thomas allegedly harassed
    her while she worked for him from 1981 to 1983 in federal government agencies. Hill claimed that Thomas
    talked about scenes in pornographic movies and images in pornographic materials, as well as boasting of his
    own sexual abilities (“The Thomas Nomination,” 1991). Thomas’ strong denial and the lack of witnesses to
    any of the alleged interaction set the stage for a classic he said/she said scenario. The he-said side of the
    equation carried the day, and Thomas ended up being confirmed by the Senate by a slim margin.
    Nevertheless, sexual harassment took a great leap forward in public consciousness.

    With sex added as a protected category in the last days before Congress voted on the Civil Rights Act of
    1964, sexual harassment was likely not even on the radar of the drafters. According to Cohen (2016), sexual
    harassment has been around as long as women have been in the workplace. As women began to employ in
    numbers in manufacturing and clerical roles in the early 20th century, they faced physical and verbal assaults
    by male managers. This conduct continued for decades and women had only the options of enduring sexually
    harassing conduct or quitting. Complaining was ineffective; at most, women were told the conduct was
    harmless and complainers were frequently retaliated against (Cohen, 2016).

    Title VII’s passage laid the groundwork for a legal remedy for sexual harassment, but it was not until 1975 that
    the term sexual harassment was coined (Cohen, 2016). Then, in the late 1970s, attorney Catharine
    MacKinnon developed the legal theory for sexual harassment as a violation of Title VII, including the concept
    of hostile work environment. Until this theory was tested and upheld by the Supreme Court in Meritor Savings
    Bank. v. Vinson, (1986), courts followed the “boys will be boys” thinking that left women vulnerable to
    environmental harassment (Strebeigh, 1991).

    How far have we come since the 1970s when a 1976 survey by Redbook found that 80 percent of working
    women reported that they had been sexually harassed in the workplace? Unfortunately, we have not come as
    far as you might expect. The continuing problem of workplace sexual harassment is reflected in recent
    surveys cited by Feldblum and Lipnic (2016) in the Equal Employment Opportunity Commission’s (EEOC)
    Report of the Co-Chairs of the EEOC Select Task Force on the Study of Harassment in the Workplace.

    UNIT III STUDY GUIDE
    Harassment in the Workplace

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    According to Feldblum and Lipnic (2016), approximately 25 percent of women reported sexual harassment in
    the workplace. However, when the term sexual harassment was defined in terms of specific behaviors such
    as unwanted sexual attention or sexual coercion, the rate of women who reported experiencing sexual
    harassment rose to 40 percent. The number rose further to 60 percent when sexist or crude and offensive
    behavior was included in the survey. Reflecting this problem, approximately one third of the charges filed with
    EEOC in fiscal year 2015 included a claim of harassment, and 45 percent of those alleged sexual harassment
    (Feldblum & Lipnic, 2016).

    Many persons subjected to sexual harassment do not report it, let alone file a charge of harassment. Internal
    reports should be viewed by organizations as an opportunity to investigate the concern, reach a finding, and
    take appropriate steps based on that finding. Investigations can be stressful for the participants and the
    organization, but they can lay the groundwork for resolution in an efficient and productive way. In one
    situation, a nurse complained about an incident at the annual social gathering for the maternity and obstetrics
    practice for which she worked. She reported to the office administrator that at the party, while her husband
    was not present, one of the doctors approached her, complimented her dress, and put his arm around her,
    squeezing her breast as he did so. The investigation revealed no witnesses and the doctor adamantly denied
    the allegation. However, the nurse’s excellent record, her credibility and lack of a motive to fabricate, and the
    doctor’s questionable behavior and comments toward other staff tilted the scales in favor of a finding the
    conduct more likely than not occurred.

    This created a dilemma for the other doctors in the practice: ignore the findings and retain a close colleague,
    take steps to reprimand him, or remove him from the practice. Investigations of harassment sometimes yield
    findings that require difficult choices by the organization, but they also reinforce the organization’s
    commitment to a harassment-free workplace and can fend off costly litigation if handled appropriately.

    The process that played out in the medical practice follows from important developments in workplace
    harassment stemming from two key Supreme Court decisions in 1998. In Faragher v. City of Boca Raton
    (1998) and Burlington Industries, Inc. v. Ellerth (1998), the Supreme Court resolved questions about the
    employer’s liability for supervisor sexual harassment and provided an affirmative defense to situations when a
    supervisor harasses a subordinate. Courts had struggled with when to hold employers liable for conduct by
    supervisors who violated employer policies, some following the theory that employers are liable for actions of
    their managers, but others reluctant to hold employers liable for the supervisors’ conduct that the employers
    had prohibited. The Supreme Court held that if an employer has a policy that prohibits harassment, provides a
    method for reporting such harassment, investigates reports, and takes corrective action to stop harassment if
    it is found to have occurred, the employer could defend itself against a legal claim even if a supervisor
    harassed an employee. Thus, in the medical practice situation, if the practice took steps to discipline the
    doctor and prevent him from harassing the nurse or others in the future, it could defend itself against a
    lawsuit. If it failed to take corrective action against the doctor, the practice had a strong risk of being
    successfully sued.

    The costs of harassment in the workplace are not easily quantifiable. However, they are real. Feldblum and
    Lipnic (2016) reported that the EEOC obtained approximately $160 million in harassment cases in fiscal year
    2015, combining pre-litigation settlements and damages in lawsuits filed by the EEOC. However, this does
    not include lawsuits in which EEOC was not involved. In addition to legal damages, costs include legal fees
    and the less quantifiable loss of productivity in the workplace caused by harassment and its aftermath.

    Employers can seek to minimize harassment in the workplace through demonstrated commitment to
    harassment-free workplaces at the highest levels in the organization in the form of communication of policy
    and complaint procedure, periodic training of employees and supervisors, and prompt response to complaints
    of harassment. Training is a key component of any organizational program, but organizations are often
    reluctant to make the financial commitment to meaningful and effective training. All too often, training is not a
    priority until there has been an incident of workplace harassment. At that point, however, employees may
    view the training cynically as merely a reaction to a legal threat, rather than a true commitment to ensuring
    that all employees are comfortable in the work environment. Training is most effective as an integral part of an
    overall culture putting the highest priority on respect in the workplace and creating clear avenues for
    communicating concerns.

    In the second decade of the 21st century, 25 years after Anita Hill went before the Senate, the scorecard on
    eliminating sexual and other harassment in the workplace is far from acceptable. In some ways, we have

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    seen substantial advancements in workplaces where respect for women as well as all persons is
    demonstrated at the highest levels in the organization, and harassment is not tolerated. In other ways,
    however, there is still much room for improvement, particularly in industries where women have only recently
    begun to appear in greater numbers and in areas of work where improper behavior is tolerated because of the
    levels of stress and risk, such as law and medicine. Human resources professionals will lead the way on
    these necessary improvements and will need to gain the full support of their organizations for their efforts to
    be successful.

    References

    Burlington Industries, Inc. v. Ellerth, 524 U.S. 742 (1998).

    Cohen, S. (2016, April 11). A brief history of sexual harassment in America before Anita Hill. Time.

    http://time.com/4286575/sexual-harassment-before-anita-hill/

    Faragher v. City of Boca Raton, 524 U.S. 775 (1998).

    Feldblum, C. R., & Lipnic, V. A. (2016, June). Report of the co-chairs of the EEOC Select task force on the

    study of harassment in the workplace. https://www.eeoc.gov/june-2016-report-co-chairs-select-task-
    force-study-harassment-workplace

    Meritor Savings Bank v. Vinson, 477 U.S. 57 (1986).

    Strebeigh, F. (1991, October 6). Defining law on the feminist frontier. New York Times Magazine.

    http://www.equalwomen.com/nytmagazine1991.html

    The Thomas nomination; Excerpts from Senate's hearings on the Thomas nomination [Interview transcript].

    (1991, October 12). The New York Times. http://www.nytimes.com/1991/10/12/us/the-thomas-
    nomination-excerpts-from-senate-s-hearings-on-the-thomas-nomination.html?pagewanted=1

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    The following PowerPoint presentation supplements the textbook chapter reading and is provided for further
    knowledge and review of the unit materials.

    Chapter 8 presentation (PowerPoint) or Chapter 8 presentation (PDF)

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 8 questions in your textbook on pages 319–322.

    **## UnitVIIIStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit VIII

    Upon completion of this unit, students should be able to:

    1. Discuss the legal significance of the employer-employee relationship.
    1.1 Examine the termination of the employer-employee relationship.
    1.2 Apply exceptions to the employment at-will doctrine.

    Required Unit Resources

    Chapter 16: Terminating Individual Employees, pp. 637–669

    Unit Lesson

    The first unit of the course examined the concept of employment at will and the fact that the concept is not an
    absolute. Subsequent units further explored how employment at will is modified through employment laws
    that confer rights on employees and impose obligations on employers. This unit will now review exceptions to
    the doctrine that are imposed by judicial decision and by the practicalities of our legal system that influence
    employer decision-making. This unit also brings the discussion full circle by focusing on the end of the
    employment relationship through involuntary termination and the significance of that action for the
    employment cycle as a whole.

    Exceptions to the employment at will rule are dependent on state law and states vary widely in the
    acceptance of exceptions. These exceptions relate to terminations that fall in the gaps between statutory
    regulation of the employment relationship and address terminations that do not strike one as just. The most
    prevalent exception is for termination for reasons that violate a state’s public policy. For example, a
    termination might be illegal if one of the following situations prompts it:

    • discrimination based on race, national origin, sex, pregnancy, religion, disability, citizenship status,
    or age;

    • retaliation for taking a leave of absence for a serious medical condition;
    • retaliation for having complained about workplace safety or a work injury; and
    • retaliation for having complained about wage violations or having filed a wage complaint.

    Even in states that do not recognize the many exceptions to the employment at will rule, it is generally
    accepted nationwide that an employee cannot be fired for serving on a jury or for refusing to break the law at
    the direction of his or her employer. Sources of public policies are state constitutions, statutes, or
    administrative regulations.

    Public policy wrongful termination cases can be costly to employers. In a Michigan case, a nurse complained
    that a coworker’s negligence resulted in a patient’s death (Landin v. HealthSource, 2014). Landin, a nurse,
    complained that a coworker was negligent in patient care. After the accused coworker became aware of
    Landin’s complaint about her, she reported Landin to management, and Landin was subsequently terminated
    for procedure violations. Landin’s termination also occurred after the employer became aware that he was
    speaking to the widow of the deceased patient. The jury found that Landin’s termination violated a public
    policy contained in Michigan’s health code that prohibits a health facility from disciplining employees who in
    good faith report the malpractice of a health professional. The jury awarded $1.2 million in damages.

    The second main exception to the employment at will rule is the implied contract. An implied contract may be
    formed when an employer makes an oral or written representation to an employee that his or her job is secure
    or that certain procedures will be followed before an employee is terminated. In the past, an implied contract

    UNIT VIII STUDY GUIDE
    Terminating the Employment Relationship

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    was found in some states from representations in an employee handbook that employees would be
    discharged only for “just cause.” In the leading case on the implied contract exception, when hired by Blue
    Cross Blue Shield of Michigan, a manager, in response to his question about job security, was told that his
    employment would be secure as long as he did his job. Additionally, the employment policies included
    statements that it was the employer’s policy to terminate employees only for “just cause” (Toussaint v. Blue
    Cross & Blue Shield, 1980).

    The court found that the manager’s representation and the provision in an employee handbook stating that an
    employee can be fired only for just cause created an implied contract if it created an expectation of job
    security in the employee. Most employers respond by including in their policies a disclaimer clearly stating
    that its policies do not create a contract for employment and carefully define the persons who have authority
    to create a contract with an employee for a definite term. Additionally, offer letters typically contain a
    statement that they do not create a contract for a definite term and that employment can be terminated at any
    time, for any reason. Despite all states not being bound to adhere to the implied contract exception, these
    disclaimers in employee handbooks and offer letters guard against expectations and potential legal problems.
    Human resources (HR) professionals should also ensure that managers understand the risks of verbally
    providing assurances of job security and that such statements can bind the employer.

    The third exception to the employment at will rule and the one recognized in the fewest states is the covenant
    of good faith and fair dealing. This exception originated in California, where an 18-year airline employee was
    terminated without any explanation. Relying in part on the length of the employee’s employment, the court
    found that the employee could not be fired without good cause. The court found a covenant of good faith and
    fair dealing in the employment relationship and a corresponding duty not to deprive the employee of the
    benefits of employment (Cleary v. American Airlines, Inc., 1980).

    There are complicated exceptions, as well as the human factor of how unpredictable juries can be in reacting
    to actual cases. As a result, employers cannot rely solely on the premise of the employment at will concept as
    a justification for termination. According to Paul Falcone (2016), in the event a case escalates to the trial
    stage, the employer must be prepared to prove that there was cause to terminate. That proof of legitimate
    cause is best substantiated by documented progressive disciplinary warnings and/or failed or negative
    reviews or evaluations. When jurors go behind closed doors, they are going to want to see that the employer
    treated the employee fairly. Jurors will see this through accurate and timely documentation of performance
    issues and efforts to work with the employee to correct the issues.

    Reducing risk in connection with employee terminations requires attention to detail and holding managers
    accountable for managing performance. A supervisor may want to terminate an employee on the spot when
    there is no documentation of performance issues, or when the reasons are subjective ones such as “not a
    good fit” or “not a team player.” However, efforts must made to identify if there are objective factors that
    support termination. Further, documentation of reasons for termination should occur before an employee is
    fired; collecting information after an employee is terminated can be viewed as an effort to justify a termination
    that was rushed and not well thought through.

    Another tool to reduce risk is to have someone in HR review all termination decisions to ensure they are
    appropriate, documented, and consistent with how the organization has handled similar situations. Some
    organizations utilize a committee to review the case for termination, review the employee’s file, ask questions
    about the decision, and make a determination based on knowledge of the organization’s historic approach
    and how the circumstances of the particular case fit into that approach. It is highly recommended for the
    employer to consult with counsel when there are significant risk factors. A process such as this can not only
    reduce risk before a termination is implemented but demonstrate to a jury that the employer takes each
    termination seriously and utilizes a process to ensure employees are treated fairly and consistently.

    Just as important is the goal to reduce risk in the execution of the termination decision. The best approach is
    for the employee’s direct manager and a witness, preferably an HR representative who will take notes to
    document what is said amongst parties, attend a termination meeting. The meeting should have a clear plan
    and defined roles in advance; what will be said and who will say it should be determined. A clear statement of
    the grounds for termination should be prepared, documented, and delivered verbally to the employee. Some
    states require employers to provide a written reason to the employee at the termination meeting, and some
    require a termination letter if requested by an employee (“Termination,” 2015). While stating the reason for
    termination may be awkward, providing no reason, making vague or inconsistent statements, or giving too

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    much information can cause employees to believe they were unfairly treated and cause them to take legal
    action. It is best to be honest and be brief.

    No employer wants to find its name in the news or on the defending side of a lawsuit after it terminates an
    employee. Besides the obvious costs, damage can occur in critical areas of recruiting, retention, and morale.
    HR professionals play key roles in making sure the appropriate and required factors are weighed fairly in
    decisions about whether to terminate employment. HR professionals must remove the emotion from the
    decision and consider what is best for the organization. They must lead the way in reducing risk through
    application of their legal knowledge and by treating people with dignity and respect.

    References

    Cleary v. American Airlines, Inc., 111 Cal. App. 3d 443 (1980).

    Falcone, P. (2016, September 26). Employment-at-will vs. the discharge-for-just-cause-only standard: A

    critical employment law distinction. Society for Human Resource Management.
    https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/employment-
    at-will.aspx

    Roberto Landin v. HealthSource Saginaw, Inc., 854 N.W.2d 152 (2014).

    Termination: Should a company provide a terminated employee with a reason for the termination? (2015,

    March 25). Society for Human Resource Management.
    https://www.shrm.org/resourcesandtools/tools-and-samples/hr-
    qa/pages/shouldacompanyprovideterminatedemployeewithareasonforthetermination.aspx

    Toussaint v. Blue Cross & Blue Shield, of Michigan, 408 Mich. 579, 292 N.W. 2d 880 (1980).

    Suggested Unit Resources

    You are encouraged to read the remainder of Chapter 16 in your textbook, which continues this unit’s
    discussion of additional issues involved in the termination of employees.

    Chapter 16: Terminating Individual Employees, pp. 670–696

    In order to access the following resources, click the links below.

    The following PowerPoint presentation supplements the textbook chapter reading and is provided for further
    knowledge and review of the unit materials.

    Chapter 16 presentation (PowerPoint) or Chapter 16 presentation (PDF)

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 16 questions in your textbook on pages 697–701.

    **## UnitIIIStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit III

    Upon completion of this unit, students should be able to:

    2. Summarize Title VII of the Civil Rights Act of 1964.
    2.1 Identify the conduct that constitutes sexual harassment.
    2.2 Analyze the protection against sexual harassment under Title VII.

    3. Analyze the impact that workplace sexual harassment has on an organization.

    3.1 Summarize the prevalence and cost of harassment in the workplace.
    3.2 Analyze the appropriate response of employers to harassment and ways to prevent its

    occurrence.

    Required Unit Resources

    Chapter 8: Harassment, pp. 281–318

    Unit Lesson

    It is hard to imagine a more perfect example of alleged sexual harassment in the workplace than played out in
    the hearings to confirm Clarence Thomas as a Supreme Court justice in 1991. Many in human resources
    (HR) and employment law watched the testimony of Anita Hill with great interest, but few could have known
    how significantly this event would affect the workplace and the work of employment lawyers and human
    resource professionals. While the nation watched, Hill described under oath how Thomas allegedly harassed
    her while she worked for him from 1981 to 1983 in federal government agencies. Hill claimed that Thomas
    talked about scenes in pornographic movies and images in pornographic materials, as well as boasting of his
    own sexual abilities (“The Thomas Nomination,” 1991). Thomas’ strong denial and the lack of witnesses to
    any of the alleged interaction set the stage for a classic he said/she said scenario. The he-said side of the
    equation carried the day, and Thomas ended up being confirmed by the Senate by a slim margin.
    Nevertheless, sexual harassment took a great leap forward in public consciousness.

    With sex added as a protected category in the last days before Congress voted on the Civil Rights Act of
    1964, sexual harassment was likely not even on the radar of the drafters. According to Cohen (2016), sexual
    harassment has been around as long as women have been in the workplace. As women began to employ in
    numbers in manufacturing and clerical roles in the early 20th century, they faced physical and verbal assaults
    by male managers. This conduct continued for decades and women had only the options of enduring sexually
    harassing conduct or quitting. Complaining was ineffective; at most, women were told the conduct was
    harmless and complainers were frequently retaliated against (Cohen, 2016).

    Title VII’s passage laid the groundwork for a legal remedy for sexual harassment, but it was not until 1975 that
    the term sexual harassment was coined (Cohen, 2016). Then, in the late 1970s, attorney Catharine
    MacKinnon developed the legal theory for sexual harassment as a violation of Title VII, including the concept
    of hostile work environment. Until this theory was tested and upheld by the Supreme Court in Meritor Savings
    Bank. v. Vinson, (1986), courts followed the “boys will be boys” thinking that left women vulnerable to
    environmental harassment (Strebeigh, 1991).

    How far have we come since the 1970s when a 1976 survey by Redbook found that 80 percent of working
    women reported that they had been sexually harassed in the workplace? Unfortunately, we have not come as
    far as you might expect. The continuing problem of workplace sexual harassment is reflected in recent
    surveys cited by Feldblum and Lipnic (2016) in the Equal Employment Opportunity Commission’s (EEOC)
    Report of the Co-Chairs of the EEOC Select Task Force on the Study of Harassment in the Workplace.

    UNIT III STUDY GUIDE
    Harassment in the Workplace

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    According to Feldblum and Lipnic (2016), approximately 25 percent of women reported sexual harassment in
    the workplace. However, when the term sexual harassment was defined in terms of specific behaviors such
    as unwanted sexual attention or sexual coercion, the rate of women who reported experiencing sexual
    harassment rose to 40 percent. The number rose further to 60 percent when sexist or crude and offensive
    behavior was included in the survey. Reflecting this problem, approximately one third of the charges filed with
    EEOC in fiscal year 2015 included a claim of harassment, and 45 percent of those alleged sexual harassment
    (Feldblum & Lipnic, 2016).

    Many persons subjected to sexual harassment do not report it, let alone file a charge of harassment. Internal
    reports should be viewed by organizations as an opportunity to investigate the concern, reach a finding, and
    take appropriate steps based on that finding. Investigations can be stressful for the participants and the
    organization, but they can lay the groundwork for resolution in an efficient and productive way. In one
    situation, a nurse complained about an incident at the annual social gathering for the maternity and obstetrics
    practice for which she worked. She reported to the office administrator that at the party, while her husband
    was not present, one of the doctors approached her, complimented her dress, and put his arm around her,
    squeezing her breast as he did so. The investigation revealed no witnesses and the doctor adamantly denied
    the allegation. However, the nurse’s excellent record, her credibility and lack of a motive to fabricate, and the
    doctor’s questionable behavior and comments toward other staff tilted the scales in favor of a finding the
    conduct more likely than not occurred.

    This created a dilemma for the other doctors in the practice: ignore the findings and retain a close colleague,
    take steps to reprimand him, or remove him from the practice. Investigations of harassment sometimes yield
    findings that require difficult choices by the organization, but they also reinforce the organization’s
    commitment to a harassment-free workplace and can fend off costly litigation if handled appropriately.

    The process that played out in the medical practice follows from important developments in workplace
    harassment stemming from two key Supreme Court decisions in 1998. In Faragher v. City of Boca Raton
    (1998) and Burlington Industries, Inc. v. Ellerth (1998), the Supreme Court resolved questions about the
    employer’s liability for supervisor sexual harassment and provided an affirmative defense to situations when a
    supervisor harasses a subordinate. Courts had struggled with when to hold employers liable for conduct by
    supervisors who violated employer policies, some following the theory that employers are liable for actions of
    their managers, but others reluctant to hold employers liable for the supervisors’ conduct that the employers
    had prohibited. The Supreme Court held that if an employer has a policy that prohibits harassment, provides a
    method for reporting such harassment, investigates reports, and takes corrective action to stop harassment if
    it is found to have occurred, the employer could defend itself against a legal claim even if a supervisor
    harassed an employee. Thus, in the medical practice situation, if the practice took steps to discipline the
    doctor and prevent him from harassing the nurse or others in the future, it could defend itself against a
    lawsuit. If it failed to take corrective action against the doctor, the practice had a strong risk of being
    successfully sued.

    The costs of harassment in the workplace are not easily quantifiable. However, they are real. Feldblum and
    Lipnic (2016) reported that the EEOC obtained approximately $160 million in harassment cases in fiscal year
    2015, combining pre-litigation settlements and damages in lawsuits filed by the EEOC. However, this does
    not include lawsuits in which EEOC was not involved. In addition to legal damages, costs include legal fees
    and the less quantifiable loss of productivity in the workplace caused by harassment and its aftermath.

    Employers can seek to minimize harassment in the workplace through demonstrated commitment to
    harassment-free workplaces at the highest levels in the organization in the form of communication of policy
    and complaint procedure, periodic training of employees and supervisors, and prompt response to complaints
    of harassment. Training is a key component of any organizational program, but organizations are often
    reluctant to make the financial commitment to meaningful and effective training. All too often, training is not a
    priority until there has been an incident of workplace harassment. At that point, however, employees may
    view the training cynically as merely a reaction to a legal threat, rather than a true commitment to ensuring
    that all employees are comfortable in the work environment. Training is most effective as an integral part of an
    overall culture putting the highest priority on respect in the workplace and creating clear avenues for
    communicating concerns.

    In the second decade of the 21st century, 25 years after Anita Hill went before the Senate, the scorecard on
    eliminating sexual and other harassment in the workplace is far from acceptable. In some ways, we have

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    seen substantial advancements in workplaces where respect for women as well as all persons is
    demonstrated at the highest levels in the organization, and harassment is not tolerated. In other ways,
    however, there is still much room for improvement, particularly in industries where women have only recently
    begun to appear in greater numbers and in areas of work where improper behavior is tolerated because of the
    levels of stress and risk, such as law and medicine. Human resources professionals will lead the way on
    these necessary improvements and will need to gain the full support of their organizations for their efforts to
    be successful.

    References

    Burlington Industries, Inc. v. Ellerth, 524 U.S. 742 (1998).

    Cohen, S. (2016, April 11). A brief history of sexual harassment in America before Anita Hill. Time.

    http://time.com/4286575/sexual-harassment-before-anita-hill/

    Faragher v. City of Boca Raton, 524 U.S. 775 (1998).

    Feldblum, C. R., & Lipnic, V. A. (2016, June). Report of the co-chairs of the EEOC Select task force on the

    study of harassment in the workplace. https://www.eeoc.gov/june-2016-report-co-chairs-select-task-
    force-study-harassment-workplace

    Meritor Savings Bank v. Vinson, 477 U.S. 57 (1986).

    Strebeigh, F. (1991, October 6). Defining law on the feminist frontier. New York Times Magazine.

    http://www.equalwomen.com/nytmagazine1991.html

    The Thomas nomination; Excerpts from Senate's hearings on the Thomas nomination [Interview transcript].

    (1991, October 12). The New York Times. http://www.nytimes.com/1991/10/12/us/the-thomas-
    nomination-excerpts-from-senate-s-hearings-on-the-thomas-nomination.html?pagewanted=1

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    The following PowerPoint presentation supplements the textbook chapter reading and is provided for further
    knowledge and review of the unit materials.

    Chapter 8 presentation (PowerPoint) or Chapter 8 presentation (PDF)

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 8 questions in your textbook on pages 319–322.

    **## UnitVIIIStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit VIII

    Upon completion of this unit, students should be able to:

    1. Discuss the legal significance of the employer-employee relationship.
    1.1 Examine the termination of the employer-employee relationship.
    1.2 Apply exceptions to the employment at-will doctrine.

    Required Unit Resources

    Chapter 16: Terminating Individual Employees, pp. 637–669

    Unit Lesson

    The first unit of the course examined the concept of employment at will and the fact that the concept is not an
    absolute. Subsequent units further explored how employment at will is modified through employment laws
    that confer rights on employees and impose obligations on employers. This unit will now review exceptions to
    the doctrine that are imposed by judicial decision and by the practicalities of our legal system that influence
    employer decision-making. This unit also brings the discussion full circle by focusing on the end of the
    employment relationship through involuntary termination and the significance of that action for the
    employment cycle as a whole.

    Exceptions to the employment at will rule are dependent on state law and states vary widely in the
    acceptance of exceptions. These exceptions relate to terminations that fall in the gaps between statutory
    regulation of the employment relationship and address terminations that do not strike one as just. The most
    prevalent exception is for termination for reasons that violate a state’s public policy. For example, a
    termination might be illegal if one of the following situations prompts it:

    • discrimination based on race, national origin, sex, pregnancy, religion, disability, citizenship status,
    or age;

    • retaliation for taking a leave of absence for a serious medical condition;
    • retaliation for having complained about workplace safety or a work injury; and
    • retaliation for having complained about wage violations or having filed a wage complaint.

    Even in states that do not recognize the many exceptions to the employment at will rule, it is generally
    accepted nationwide that an employee cannot be fired for serving on a jury or for refusing to break the law at
    the direction of his or her employer. Sources of public policies are state constitutions, statutes, or
    administrative regulations.

    Public policy wrongful termination cases can be costly to employers. In a Michigan case, a nurse complained
    that a coworker’s negligence resulted in a patient’s death (Landin v. HealthSource, 2014). Landin, a nurse,
    complained that a coworker was negligent in patient care. After the accused coworker became aware of
    Landin’s complaint about her, she reported Landin to management, and Landin was subsequently terminated
    for procedure violations. Landin’s termination also occurred after the employer became aware that he was
    speaking to the widow of the deceased patient. The jury found that Landin’s termination violated a public
    policy contained in Michigan’s health code that prohibits a health facility from disciplining employees who in
    good faith report the malpractice of a health professional. The jury awarded $1.2 million in damages.

    The second main exception to the employment at will rule is the implied contract. An implied contract may be
    formed when an employer makes an oral or written representation to an employee that his or her job is secure
    or that certain procedures will be followed before an employee is terminated. In the past, an implied contract

    UNIT VIII STUDY GUIDE
    Terminating the Employment Relationship

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    was found in some states from representations in an employee handbook that employees would be
    discharged only for “just cause.” In the leading case on the implied contract exception, when hired by Blue
    Cross Blue Shield of Michigan, a manager, in response to his question about job security, was told that his
    employment would be secure as long as he did his job. Additionally, the employment policies included
    statements that it was the employer’s policy to terminate employees only for “just cause” (Toussaint v. Blue
    Cross & Blue Shield, 1980).

    The court found that the manager’s representation and the provision in an employee handbook stating that an
    employee can be fired only for just cause created an implied contract if it created an expectation of job
    security in the employee. Most employers respond by including in their policies a disclaimer clearly stating
    that its policies do not create a contract for employment and carefully define the persons who have authority
    to create a contract with an employee for a definite term. Additionally, offer letters typically contain a
    statement that they do not create a contract for a definite term and that employment can be terminated at any
    time, for any reason. Despite all states not being bound to adhere to the implied contract exception, these
    disclaimers in employee handbooks and offer letters guard against expectations and potential legal problems.
    Human resources (HR) professionals should also ensure that managers understand the risks of verbally
    providing assurances of job security and that such statements can bind the employer.

    The third exception to the employment at will rule and the one recognized in the fewest states is the covenant
    of good faith and fair dealing. This exception originated in California, where an 18-year airline employee was
    terminated without any explanation. Relying in part on the length of the employee’s employment, the court
    found that the employee could not be fired without good cause. The court found a covenant of good faith and
    fair dealing in the employment relationship and a corresponding duty not to deprive the employee of the
    benefits of employment (Cleary v. American Airlines, Inc., 1980).

    There are complicated exceptions, as well as the human factor of how unpredictable juries can be in reacting
    to actual cases. As a result, employers cannot rely solely on the premise of the employment at will concept as
    a justification for termination. According to Paul Falcone (2016), in the event a case escalates to the trial
    stage, the employer must be prepared to prove that there was cause to terminate. That proof of legitimate
    cause is best substantiated by documented progressive disciplinary warnings and/or failed or negative
    reviews or evaluations. When jurors go behind closed doors, they are going to want to see that the employer
    treated the employee fairly. Jurors will see this through accurate and timely documentation of performance
    issues and efforts to work with the employee to correct the issues.

    Reducing risk in connection with employee terminations requires attention to detail and holding managers
    accountable for managing performance. A supervisor may want to terminate an employee on the spot when
    there is no documentation of performance issues, or when the reasons are subjective ones such as “not a
    good fit” or “not a team player.” However, efforts must made to identify if there are objective factors that
    support termination. Further, documentation of reasons for termination should occur before an employee is
    fired; collecting information after an employee is terminated can be viewed as an effort to justify a termination
    that was rushed and not well thought through.

    Another tool to reduce risk is to have someone in HR review all termination decisions to ensure they are
    appropriate, documented, and consistent with how the organization has handled similar situations. Some
    organizations utilize a committee to review the case for termination, review the employee’s file, ask questions
    about the decision, and make a determination based on knowledge of the organization’s historic approach
    and how the circumstances of the particular case fit into that approach. It is highly recommended for the
    employer to consult with counsel when there are significant risk factors. A process such as this can not only
    reduce risk before a termination is implemented but demonstrate to a jury that the employer takes each
    termination seriously and utilizes a process to ensure employees are treated fairly and consistently.

    Just as important is the goal to reduce risk in the execution of the termination decision. The best approach is
    for the employee’s direct manager and a witness, preferably an HR representative who will take notes to
    document what is said amongst parties, attend a termination meeting. The meeting should have a clear plan
    and defined roles in advance; what will be said and who will say it should be determined. A clear statement of
    the grounds for termination should be prepared, documented, and delivered verbally to the employee. Some
    states require employers to provide a written reason to the employee at the termination meeting, and some
    require a termination letter if requested by an employee (“Termination,” 2015). While stating the reason for
    termination may be awkward, providing no reason, making vague or inconsistent statements, or giving too

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    much information can cause employees to believe they were unfairly treated and cause them to take legal
    action. It is best to be honest and be brief.

    No employer wants to find its name in the news or on the defending side of a lawsuit after it terminates an
    employee. Besides the obvious costs, damage can occur in critical areas of recruiting, retention, and morale.
    HR professionals play key roles in making sure the appropriate and required factors are weighed fairly in
    decisions about whether to terminate employment. HR professionals must remove the emotion from the
    decision and consider what is best for the organization. They must lead the way in reducing risk through
    application of their legal knowledge and by treating people with dignity and respect.

    References

    Cleary v. American Airlines, Inc., 111 Cal. App. 3d 443 (1980).

    Falcone, P. (2016, September 26). Employment-at-will vs. the discharge-for-just-cause-only standard: A

    critical employment law distinction. Society for Human Resource Management.
    https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/employment-
    at-will.aspx

    Roberto Landin v. HealthSource Saginaw, Inc., 854 N.W.2d 152 (2014).

    Termination: Should a company provide a terminated employee with a reason for the termination? (2015,

    March 25). Society for Human Resource Management.
    https://www.shrm.org/resourcesandtools/tools-and-samples/hr-
    qa/pages/shouldacompanyprovideterminatedemployeewithareasonforthetermination.aspx

    Toussaint v. Blue Cross & Blue Shield, of Michigan, 408 Mich. 579, 292 N.W. 2d 880 (1980).

    Suggested Unit Resources

    You are encouraged to read the remainder of Chapter 16 in your textbook, which continues this unit’s
    discussion of additional issues involved in the termination of employees.

    Chapter 16: Terminating Individual Employees, pp. 670–696

    In order to access the following resources, click the links below.

    The following PowerPoint presentation supplements the textbook chapter reading and is provided for further
    knowledge and review of the unit materials.

    Chapter 16 presentation (PowerPoint) or Chapter 16 presentation (PDF)

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 16 questions in your textbook on pages 697–701.

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