Executive Solution Overview
### **Introduction** Briefly describe: – The scenario – The client role – The helper role – The purpose ### **Header 1: WHAT?** **Communication Concepts in Action** Identify **five communication concepts** you used during the helping session. For EACH communication concept include: 1. Name of the co…
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### **Introduction**
Briefly describe:
– The scenario
– The client role
– The helper role
– The purpose
### **Header 1: WHAT?**
**Communication Concepts in Action**
Identify **five communication concepts** you used during the helping session.
For EACH communication concept include:
1. Name of the concept
2. Chapter where it was learned
3. Brief explanation of the concept
4. Example from the video
5. Explanation of why it was effective or ineffective
#### **Required Table**
**Communication Concept**
**Chapter**
**Example From Video**
**Why It Was Effective or Ineffective**
### **Header 2: SO WHAT?**
#### **Reflection as the Helper**
Discuss:
– Which communication concepts felt most natural?
– Which communication concepts felt most difficult?
– Which concepts were most effective?
– What communication mistakes did you notice?
– What concepts would you like to strengthen in the future?
Use at least three specific examples from your role play.
### **Header 3: SO WHAT?**
#### **Reflection as the Client (20 Points)**
Discuss:
– What it felt like to be the person seeking help
– Which communication concepts made you feel understood
– Which communication concepts felt less effective
– What communication behaviors encouraged or discouraged you from sharing information
Use at least three specific examples from the session.
### **Header 4: WHAT NOW?**
#### **Future Professional Development**
Select **three communication concepts** from the textbook.
For each concept:
– Identify the communication concept
– Identify the chapter
– Explain why it is important in Human Services
– Describe how you plan to improve your use of this concept
### **Header 5: Communication Self-Assessment**
Identify:
#### **Three Communication Strengths**
Connect each strength to a specific textbook concept.
#### **Three Areas for Growth**
Connect each growth area to a specific textbook concept.
### **Conclusion**
Summarize:
– What you learned about communication
– What you learned about yourself
– What you learned about the helping process
## **Required Appendix**
### **Communication Concept Verification Table**
include the following appendix at the end.
A minimum of five communication concepts is required.
**Concept**
**Chapter**
**Page/Section**
**Example From Video**
**Approximate Timestamp**
Example: Active Listening
Chapter 7
Section 7.2
Asked clarifying question
2:15
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