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    JWI 540: Strategy
    Assignment 3

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not
    be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.
    This document is subject to change based on the needs of the class.

    JWI 540 – Assignment 3 (1244) Page 1 of 5

    Assignment 3: Strategy Presentation
    Due: Monday, 9:00 am (eastern), Week 11 (Weight: 20%)

    Introduction

    “In order for strategy to be effective, it has to be clearly communicated.
    Everybody in the organization has to understand why we are doing what we’re doing,

    and what they need to do in order to execute the strategy.”

    – Jack Welch –

    Time to Shine! You’ve done the hard work to evaluate the playing field and competition. You’ve looked
    at seven potential strategic moves and assessed the pros and cons of each. Finally, you have arrived at
    the game-winning move that can help your company beat competitors, generate significant shareholder
    value and create a sustainable competitive advantage. All you need now is a “yes” from your CEO!

    You know that one of the most important skills leaders must develop is the ability to sell their ideas. They
    need to understand their audience, craft their presentation appropriately, have poise, and communicate
    clearly. They also need to show their passion and demonstrate executive presence!

    You know your CEO’s time is valuable and you have only five minutes to “sell” your game-winning move
    and explain the key rationale. You will synthesize your previous executive briefs to create a succinct,
    well-organized presentation based on Jack’s 5 slides and then present these during your five-minute slot.

    The presentation is focused on selling the move and your rationale – and this probably means that some
    of the slides are going to be more important than others. Your CEO wants you to touch on each slide
    during the 5-minute presentation but doesn't mind if you spend only a brief amount of time on some slides
    and more time on others.

    You have a great game-winning move. You have been perfecting your executive presence. You have
    confidence. You are ready to impress!

    Instructions

    1. Distill the work you have done in Assignments 1 and 2 to create a 5-slide strategy deck. This is
    explained in Chapter 11 of Winning and is also included in summary form below.

    Be aware that information needed for some of Jack’s questions would be available to a
    company’s strategy team leader but may not be in the public domain for our use. Therefore, your
    content in each slide will primarily be derived from your research for your first two assignments.
    This may mean that you focus on answering some of Jack’s questions, but perhaps not all of
    them.

    JWI 540: Strategy
    Assignment 3

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not
    be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.
    This document is subject to change based on the needs of the class.

    JWI 540 – Assignment 3 (1244) Page 2 of 5

    2. You should approach your presentation from a senior executive perspective, with your intended

    audience being the CEO of the company. Your presentation should be both informative and
    inspirational. Your goal is to persuade the CEO to support your strategic plan.

    3. You should assume that the CEO has already read your two executive briefs. However, you are
    unsure whether there is support or skepticism for of your game-winning move. Thus, you need to
    focus on “selling your strategy” and not just regurgitating your first two assignments. Your CEO
    will be compelled by an enthusiastic presentation that explains why your game-winning move is
    the right one, but that also presents a balanced, cogent understanding of the risks involved.

    4. Your presentation should have a professional look and feel. It should demonstrate your executive
    presence through professional dress, eye contact, clear and confident speech and body language.
    Think about Jack’s “4 E’s + 1 P” as you prepare, and use this as a guide for your delivery.

    Formatting and Submission Requirements

    • Record your presentation using Zoom This will allow you to record your use of a PPT deck and
    webcam at the same time. Recording instructions and samples: https://www.kaltura.com/tiny/xgw5h

    • Keep your presentation within a 4- to 6-minute timeframe.

    • You may only present slides from Jack’s 5-slide methodology, and you must present all 5 slides.
    However, you are not required to allocate your time equally on to each of the 5 slides. Instead,
    spend your time on the slides that best enable you to convincingly sell your game-winning move.
    There are many tactics that allow you to briefly cover a slide that is not essential to sell your
    move. An example is to quickly flash the competition slide while noting, “You are well aware that
    our two key competitors are Ford and GM, and I shared their recent moves in the executive brief,
    so I’d instead like to advance to the Our Organization slide”.

    • Submit your Zoom video in mp4 format only. Note: Zoom offers several formats, so make sure you save
    to your computer and then upload only the mp4 formatted version.

    • You do not need to submit a separate PPT file for grading because each slide should be visible in your
    Zoom video.

    JWI 540: Strategy
    Assignment 3

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not
    be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.
    This document is subject to change based on the needs of the class.

    JWI 540 – Assignment 3 (1244) Page 3 of 5

    5-Slide Methodology Questions
    Slide questions are not set in stone. Focus your content on the most important and relevant questions for
    your company and industry. You are not expected to incorporate every bullet under each slide as part of
    your five-slide presentation. Instead, choose the most compelling elements that help you tell the most
    persuasive story.

    Slide 1: What the Playing Field Looks Like Now

    • Who are the competitors in this business, large and small, new and old?
    • Who has what share globally, and in each market? Where do we fit in?
    • What are the characteristics of this business? Is it a commodity, high value, or somewhere in

    between? Is it long cycle or short? W here is it on the growth curve? What are the drivers of
    profitability?

    • What are the strengths and weaknesses of each competitor? How good are its products?
    How much does each spend on R&D? How big is each sales force? How performance-driven
    is each culture?

    • Who are this business's main customers, and how do they buy?

    Slide 2: What the Competition Has Been Up To

    • What has each competitor done in the past year to change the playing field?
    • Has anyone introduced game-changing new products, new technologies, or new distribution

    channels?
    • Are there any new entrants, and if so, what have they been up to in the past year?

    Slide 3: What You've Been Up To

    • What have you done in the past year to change the competitive playing field?
    • Have you bought a company, introduced a new product, stolen a competitor's key

    salesperson, or licensed a new technology from a startup?
    • Have you lost any competitive advantages that you once had – a great salesperson, a special

    product, a proprietary technology?

    Slide 4: What's Around the Corner?

    • What scares you most in the year ahead – what are one or two things a competitor could do to
    nail you?

    • What new products or technologies could your competitors launch that might change the
    game?

    • What M&A deals made by a competitor would knock you off your feet?

    Slide 5: What's Your Winning Move?

    • What can you do to change the playing field – is it an acquisition, a new product, globalization?
    • What can you do to make customers stick with you more than ever before and be more loyal

    to you than to anyone else?
    • Persuasively and logically present your “winning move”

    JWI 540: Strategy
    Assignment 3

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not
    be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.
    This document is subject to change based on the needs of the class.

    JWI 540 – Assignment 3 (1244) Page 4 of 5

    RUBRIC: Assignment 3

    Criteria Honors High Pass Pass Low Pass Unsatisfactory

    1. The 5 slides
    include the
    most important
    key findings
    and analyses
    and insights
    and are
    professional in
    appearance.

    Weight 50%

    All 5 slides are
    exemplary in
    content,
    professional in
    appearance, and
    exceptionally well
    aligned to the
    presentation.
    They illuminate
    key facts and
    insights and are
    graphically
    interesting.

    All slides are well
    designed and fully
    developed, with
    excellent content,
    and effectively
    enhance the
    student’s
    narration.

    The 5 slides have
    very good content
    and are
    professional in
    appearance.

    They provide an
    excellent support
    for the
    presentation by
    illuminating key
    facts and insights
    and are
    graphically
    interesting.

    All slides are well
    developed, with
    good content, and
    enhance the
    student’s
    narration.

    The 5 slides have
    satisfactory
    content and are
    professional in
    appearance.

    They support the
    presentation by
    illuminating key
    facts and insights
    and are
    graphically
    interesting.

    No slides are
    missing,
    underdeveloped,
    or not aligned with
    the narration. The
    slides are
    generally effective
    in enhancing the
    student’s
    narration

    The 5 slides meet
    minimum content
    requirements.

    Appearance is
    professional but
    only partially
    supports the
    presentation.

    No more than one
    slide is missing
    underdeveloped,
    or not aligned with
    the narration.

    The slides may
    not significantly
    enhance the
    student’s
    presentation.

    The 5 slides are
    not satisfactory in
    content and do
    not satisfactorily
    support the
    presentation.

    Two or more
    slides might be
    missing or not
    fully developed.

    There may be a
    lack of alignment
    with the slide
    content and the
    student’s
    narration.
    The slide design
    may distract from,
    rather than
    enhance, the
    student's
    presentation.

    2. Persuasively
    and logically
    present the
    “Game-
    Winning
    Move.”

    Weight 20%

    Excellent
    presentation of
    the game-winning
    move.

    The student’s
    narration and the
    game-winning
    move slide
    complement each
    other and
    contribute to a
    highly persuasive,
    logical, and clear
    plan of action.
    The presentation
    demonstrates a
    high degree of
    both importance
    and urgency
    around the game-
    winning move.

    Presents
    information
    appropriate for a
    CEO, effectively
    sells the move
    while providing
    clear balance of
    risk and reward.

    Logical and
    persuasive
    presentation of
    the game-winning
    move.

    The student’s
    narration and the
    game-winning
    move slide
    complement each
    other and support
    a clear plan of
    action. The
    presentation
    demonstrates a
    reasonable
    degree of
    importance and
    urgency around
    the game-winning
    move.

    Presents
    information
    appropriate for a
    CEO, effectively
    sells the move,
    and manages to
    persuade the
    CEO while
    providing
    reasonable
    balance of risk
    and reward.

    Satisfactory
    presentation of
    the game-winning
    move.

    The student’s
    narration and the
    game-winning
    move slide may
    complement each
    other but the
    move may lack
    details regarding
    the viability,
    importance, or
    urgency.

    Presents
    information in a
    satisfactory
    manner but may
    only partially
    consider the
    balance of risks
    and rewards.

    Presentation of
    the game-winning
    move is lacking in
    some regard.

    It may not be fully
    defined or
    persuasively sold.

    Missing or
    unsatisfactory
    presentation of
    the game-winning
    move.

    JWI 540: Strategy
    Assignment 3

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not
    be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.
    This document is subject to change based on the needs of the class.

    JWI 540 – Assignment 3 (1244) Page 5 of 5

    Criteria Honors High Pass Pass Low Pass Unsatisfactory

    3. Executive
    Presence

    Weight 20%

    Delivers a
    presentation with
    exceptionally
    strong Executive
    Presence.

    Demonstrates
    confidence, poise,
    professional
    dress, appropriate
    background,
    consistent eye
    contact with the
    camera.

    Voice is quite
    dynamic, and
    verbal cues are
    exemplarily.

    Sound and
    lighting are
    excellent to
    provide high-
    quality video.

    Narration is highly
    engaging and
    enhances the
    slide content by
    supplementing
    the slides and not
    reading from a
    script.

    Demonstrates
    good Executive
    Presence
    that includes
    confidence and
    poise,
    professional
    dress,
    appropriate
    background,
    consistent eye
    contact with the
    camera.

    Voice is
    dynamic, and
    verbal cues are
    consistently
    applied.

    Sound and
    lighting are very
    good and provide
    good video
    quality.

    Narration does
    not just replicate
    the slides, or
    sound like it is
    being read from
    a script.

    Demonstrates
    satisfactory
    presentation
    skills regarding
    confidence and
    poise,
    professional
    dress,
    appropriate
    background,
    consistent eye
    contact with the
    camera.

    Voice is
    dynamic, and
    verbal cues are
    satisfactorily
    applied.

    Sound and
    lighting are
    sufficient to
    provide good
    video quality.

    Narration may
    add additional
    details to the
    slide content.

    Demonstrates
    marginal
    presentation
    skills, lacks
    confidence,
    poise,
    professional
    dress,
    appropriate
    background,
    consistent eye
    contact with the
    camera.

    Voice is
    monotone, verbal
    cues are poorly
    applied.

    Sound and
    lighting are
    inadequate to
    provide good
    video quality.

    Narration does
    not fully enhance
    the slide content,
    or it is largely a
    word-for-word
    duplication of the
    content
    presented on the
    slides.

    Demonstrates
    unsatisfactory
    presentation
    skills or does not
    include a video
    component with
    the assignment
    thus preventing
    the rating of
    executive
    presence.

    4. The
    presentation
    is within the
    4- to 6-
    minute
    timeframe.

    Weight: 10%

    The video
    adheres to the 4-
    to 6-minute time
    limit.

    The video is
    slightly over or
    under the 4- to 6-
    minute time limit,
    but by no more
    than 1 minute.

    The video is
    more than 1
    minute over or
    under the 4- to 6-
    minute time limit,
    but no more than
    2 minutes.

    The video is
    more than 2
    minutes over or
    under the 4- to 6-
    minute time limit,
    but no more than
    3 minutes.

    The video is
    more than 3
    minutes over or
    under the 4- to 6-
    minute time limit.

    **## Assignment3StrategyPresentation.pdf**

    JWI 540: Strategy
    Assignment 3

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not
    be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.
    This document is subject to change based on the needs of the class.

    JWI 540 – Assignment 3 (1244) Page 1 of 5

    Assignment 3: Strategy Presentation
    Due: Monday, 9:00 am (eastern), Week 11 (Weight: 20%)

    Introduction

    “In order for strategy to be effective, it has to be clearly communicated.
    Everybody in the organization has to understand why we are doing what we’re doing,

    and what they need to do in order to execute the strategy.”

    – Jack Welch –

    Time to Shine! You’ve done the hard work to evaluate the playing field and competition. You’ve looked
    at seven potential strategic moves and assessed the pros and cons of each. Finally, you have arrived at
    the game-winning move that can help your company beat competitors, generate significant shareholder
    value and create a sustainable competitive advantage. All you need now is a “yes” from your CEO!

    You know that one of the most important skills leaders must develop is the ability to sell their ideas. They
    need to understand their audience, craft their presentation appropriately, have poise, and communicate
    clearly. They also need to show their passion and demonstrate executive presence!

    You know your CEO’s time is valuable and you have only five minutes to “sell” your game-winning move
    and explain the key rationale. You will synthesize your previous executive briefs to create a succinct,
    well-organized presentation based on Jack’s 5 slides and then present these during your five-minute slot.

    The presentation is focused on selling the move and your rationale – and this probably means that some
    of the slides are going to be more important than others. Your CEO wants you to touch on each slide
    during the 5-minute presentation but doesn't mind if you spend only a brief amount of time on some slides
    and more time on others.

    You have a great game-winning move. You have been perfecting your executive presence. You have
    confidence. You are ready to impress!

    Instructions

    1. Distill the work you have done in Assignments 1 and 2 to create a 5-slide strategy deck. This is
    explained in Chapter 11 of Winning and is also included in summary form below.

    Be aware that information needed for some of Jack’s questions would be available to a
    company’s strategy team leader but may not be in the public domain for our use. Therefore, your
    content in each slide will primarily be derived from your research for your first two assignments.
    This may mean that you focus on answering some of Jack’s questions, but perhaps not all of
    them.

    JWI 540: Strategy
    Assignment 3

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not
    be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.
    This document is subject to change based on the needs of the class.

    JWI 540 – Assignment 3 (1244) Page 2 of 5

    2. You should approach your presentation from a senior executive perspective, with your intended

    audience being the CEO of the company. Your presentation should be both informative and
    inspirational. Your goal is to persuade the CEO to support your strategic plan.

    3. You should assume that the CEO has already read your two executive briefs. However, you are
    unsure whether there is support or skepticism for of your game-winning move. Thus, you need to
    focus on “selling your strategy” and not just regurgitating your first two assignments. Your CEO
    will be compelled by an enthusiastic presentation that explains why your game-winning move is
    the right one, but that also presents a balanced, cogent understanding of the risks involved.

    4. Your presentation should have a professional look and feel. It should demonstrate your executive
    presence through professional dress, eye contact, clear and confident speech and body language.
    Think about Jack’s “4 E’s + 1 P” as you prepare, and use this as a guide for your delivery.

    Formatting and Submission Requirements

    • Record your presentation using Zoom This will allow you to record your use of a PPT deck and
    webcam at the same time. Recording instructions and samples: https://www.kaltura.com/tiny/xgw5h

    • Keep your presentation within a 4- to 6-minute timeframe.

    • You may only present slides from Jack’s 5-slide methodology, and you must present all 5 slides.
    However, you are not required to allocate your time equally on to each of the 5 slides. Instead,
    spend your time on the slides that best enable you to convincingly sell your game-winning move.
    There are many tactics that allow you to briefly cover a slide that is not essential to sell your
    move. An example is to quickly flash the competition slide while noting, “You are well aware that
    our two key competitors are Ford and GM, and I shared their recent moves in the executive brief,
    so I’d instead like to advance to the Our Organization slide”.

    • Submit your Zoom video in mp4 format only. Note: Zoom offers several formats, so make sure you save
    to your computer and then upload only the mp4 formatted version.

    • You do not need to submit a separate PPT file for grading because each slide should be visible in your
    Zoom video.

    JWI 540: Strategy
    Assignment 3

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not
    be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.
    This document is subject to change based on the needs of the class.

    JWI 540 – Assignment 3 (1244) Page 3 of 5

    5-Slide Methodology Questions
    Slide questions are not set in stone. Focus your content on the most important and relevant questions for
    your company and industry. You are not expected to incorporate every bullet under each slide as part of
    your five-slide presentation. Instead, choose the most compelling elements that help you tell the most
    persuasive story.

    Slide 1: What the Playing Field Looks Like Now

    • Who are the competitors in this business, large and small, new and old?
    • Who has what share globally, and in each market? Where do we fit in?
    • What are the characteristics of this business? Is it a commodity, high value, or somewhere in

    between? Is it long cycle or short? W here is it on the growth curve? What are the drivers of
    profitability?

    • What are the strengths and weaknesses of each competitor? How good are its products?
    How much does each spend on R&D? How big is each sales force? How performance-driven
    is each culture?

    • Who are this business's main customers, and how do they buy?

    Slide 2: What the Competition Has Been Up To

    • What has each competitor done in the past year to change the playing field?
    • Has anyone introduced game-changing new products, new technologies, or new distribution

    channels?
    • Are there any new entrants, and if so, what have they been up to in the past year?

    Slide 3: What You've Been Up To

    • What have you done in the past year to change the competitive playing field?
    • Have you bought a company, introduced a new product, stolen a competitor's key

    salesperson, or licensed a new technology from a startup?
    • Have you lost any competitive advantages that you once had – a great salesperson, a special

    product, a proprietary technology?

    Slide 4: What's Around the Corner?

    • What scares you most in the year ahead – what are one or two things a competitor could do to
    nail you?

    • What new products or technologies could your competitors launch that might change the
    game?

    • What M&A deals made by a competitor would knock you off your feet?

    Slide 5: What's Your Winning Move?

    • What can you do to change the playing field – is it an acquisition, a new product, globalization?
    • What can you do to make customers stick with you more than ever before and be more loyal

    to you than to anyone else?
    • Persuasively and logically present your “winning move”

    JWI 540: Strategy
    Assignment 3

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not
    be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.
    This document is subject to change based on the needs of the class.

    JWI 540 – Assignment 3 (1244) Page 4 of 5

    RUBRIC: Assignment 3

    Criteria Honors High Pass Pass Low Pass Unsatisfactory

    1. The 5 slides
    include the
    most important
    key findings
    and analyses
    and insights
    and are
    professional in
    appearance.

    Weight 50%

    All 5 slides are
    exemplary in
    content,
    professional in
    appearance, and
    exceptionally well
    aligned to the
    presentation.
    They illuminate
    key facts and
    insights and are
    graphically
    interesting.

    All slides are well
    designed and fully
    developed, with
    excellent content,
    and effectively
    enhance the
    student’s
    narration.

    The 5 slides have
    very good content
    and are
    professional in
    appearance.

    They provide an
    excellent support
    for the
    presentation by
    illuminating key
    facts and insights
    and are
    graphically
    interesting.

    All slides are well
    developed, with
    good content, and
    enhance the
    student’s
    narration.

    The 5 slides have
    satisfactory
    content and are
    professional in
    appearance.

    They support the
    presentation by
    illuminating key
    facts and insights
    and are
    graphically
    interesting.

    No slides are
    missing,
    underdeveloped,
    or not aligned with
    the narration. The
    slides are
    generally effective
    in enhancing the
    student’s
    narration

    The 5 slides meet
    minimum content
    requirements.

    Appearance is
    professional but
    only partially
    supports the
    presentation.

    No more than one
    slide is missing
    underdeveloped,
    or not aligned with
    the narration.

    The slides may
    not significantly
    enhance the
    student’s
    presentation.

    The 5 slides are
    not satisfactory in
    content and do
    not satisfactorily
    support the
    presentation.

    Two or more
    slides might be
    missing or not
    fully developed.

    There may be a
    lack of alignment
    with the slide
    content and the
    student’s
    narration.
    The slide design
    may distract from,
    rather than
    enhance, the
    student's
    presentation.

    2. Persuasively
    and logically
    present the
    “Game-
    Winning
    Move.”

    Weight 20%

    Excellent
    presentation of
    the game-winning
    move.

    The student’s
    narration and the
    game-winning
    move slide
    complement each
    other and
    contribute to a
    highly persuasive,
    logical, and clear
    plan of action.
    The presentation
    demonstrates a
    high degree of
    both importance
    and urgency
    around the game-
    winning move.

    Presents
    information
    appropriate for a
    CEO, effectively
    sells the move
    while providing
    clear balance of
    risk and reward.

    Logical and
    persuasive
    presentation of
    the game-winning
    move.

    The student’s
    narration and the
    game-winning
    move slide
    complement each
    other and support
    a clear plan of
    action. The
    presentation
    demonstrates a
    reasonable
    degree of
    importance and
    urgency around
    the game-winning
    move.

    Presents
    information
    appropriate for a
    CEO, effectively
    sells the move,
    and manages to
    persuade the
    CEO while
    providing
    reasonable
    balance of risk
    and reward.

    Satisfactory
    presentation of
    the game-winning
    move.

    The student’s
    narration and the
    game-winning
    move slide may
    complement each
    other but the
    move may lack
    details regarding
    the viability,
    importance, or
    urgency.

    Presents
    information in a
    satisfactory
    manner but may
    only partially
    consider the
    balance of risks
    and rewards.

    Presentation of
    the game-winning
    move is lacking in
    some regard.

    It may not be fully
    defined or
    persuasively sold.

    Missing or
    unsatisfactory
    presentation of
    the game-winning
    move.

    JWI 540: Strategy
    Assignment 3

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not
    be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.
    This document is subject to change based on the needs of the class.

    JWI 540 – Assignment 3 (1244) Page 5 of 5

    Criteria Honors High Pass Pass Low Pass Unsatisfactory

    3. Executive
    Presence

    Weight 20%

    Delivers a
    presentation with
    exceptionally
    strong Executive
    Presence.

    Demonstrates
    confidence, poise,
    professional
    dress, appropriate
    background,
    consistent eye
    contact with the
    camera.

    Voice is quite
    dynamic, and
    verbal cues are
    exemplarily.

    Sound and
    lighting are
    excellent to
    provide high-
    quality video.

    Narration is highly
    engaging and
    enhances the
    slide content by
    supplementing
    the slides and not
    reading from a
    script.

    Demonstrates
    good Executive
    Presence
    that includes
    confidence and
    poise,
    professional
    dress,
    appropriate
    background,
    consistent eye
    contact with the
    camera.

    Voice is
    dynamic, and
    verbal cues are
    consistently
    applied.

    Sound and
    lighting are very
    good and provide
    good video
    quality.

    Narration does
    not just replicate
    the slides, or
    sound like it is
    being read from
    a script.

    Demonstrates
    satisfactory
    presentation
    skills regarding
    confidence and
    poise,
    professional
    dress,
    appropriate
    background,
    consistent eye
    contact with the
    camera.

    Voice is
    dynamic, and
    verbal cues are
    satisfactorily
    applied.

    Sound and
    lighting are
    sufficient to
    provide good
    video quality.

    Narration may
    add additional
    details to the
    slide content.

    Demonstrates
    marginal
    presentation
    skills, lacks
    confidence,
    poise,
    professional
    dress,
    appropriate
    background,
    consistent eye
    contact with the
    camera.

    Voice is
    monotone, verbal
    cues are poorly
    applied.

    Sound and
    lighting are
    inadequate to
    provide good
    video quality.

    Narration does
    not fully enhance
    the slide content,
    or it is largely a
    word-for-word
    duplication of the
    content
    presented on the
    slides.

    Demonstrates
    unsatisfactory
    presentation
    skills or does not
    include a video
    component with
    the assignment
    thus preventing
    the rating of
    executive
    presence.

    4. The
    presentation
    is within the
    4- to 6-
    minute
    timeframe.

    Weight: 10%

    The video
    adheres to the 4-
    to 6-minute time
    limit.

    The video is
    slightly over or
    under the 4- to 6-
    minute time limit,
    but by no more
    than 1 minute.

    The video is
    more than 1
    minute over or
    under the 4- to 6-
    minute time limit,
    but no more than
    2 minutes.

    The video is
    more than 2
    minutes over or
    under the 4- to 6-
    minute time limit,
    but no more than
    3 minutes.

    The video is
    more than 3
    minutes over or
    under the 4- to 6-
    minute time limit.

  • [Solved] Health Promotion & Disease Prevention in Older Adults/ Nur417

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    – Describe and discuss the nurse’s role in health promotion and disease prevention in older adults. Share an example from your personal experience as an RN. – Name and elaborate on at least three screening/preventive procedure that must be done in older adults. – Define and discuss three common End-…

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    – Describe and discuss the nurse’s role in health promotion and disease prevention in older adults. Share an example from your personal experience as an RN.
    – Name and elaborate on at least three screening/preventive procedure that must be done in older adults.
    – Define and discuss three common End-of-life documents that you as a nurse must be familiar with to be able to educate older adults.

    initial post should be at least 500 words, formatted and cited in current APA style with support from at least 2 academic sources.

    **Price is firm *

    \*\* Need turn it in report; NO AI, No plagiarism ***

    – 2 years ago

  • [Solved] Business & Finance Assignment 7

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    **I need this Paper done by NOON ET TOMORROW!!!! If you can’t do it I’ll find somebody else. I NEED THIS DONE BY NOON ET TOMORROW ASAP!!! Directions AND Attachments for the paper and template/ expand of how the paper needs to be outlines are in the attachment!!!** – [\ \ IMG_1606.jpeg](https://ww…

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    **I need this Paper done by NOON ET TOMORROW!!!! If you can’t do it I’ll find somebody else. I NEED THIS DONE BY NOON ET TOMORROW ASAP!!! Directions AND Attachments for the paper and template/ expand of how the paper needs to be outlines are in the attachment!!!**

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    – 2 years ago

  • [Solved] Have you empowered a patient to believe they could make needed lifestyle modifications irrespective of the barriers that exist in their environment?

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    In-depth study guidance and analytical solution covering Have you empowered a patient to believe they could make needed lifestyle modifications irrespective of the barriers that exist in their environment?.

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  • [Solved] bsn assessment 4

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    – 2 years ago **files (1)** – ## capellaassessment4.pdf **## capellaassessment4.pdf** In a 3–5 page paper, describe the role of diversity, equity, and inclusion in healthcare and strategies for overcoming bias. This assessment is an opportunity for you to analyze and have a better understanding of d…

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    – 2 years ago

    **files (1)**

    – ## capellaassessment4.pdf

    **## capellaassessment4.pdf**

    In a 3–5 page paper, describe the role of diversity, equity, and
    inclusion in healthcare and strategies for overcoming bias.

    This assessment is an opportunity for you to analyze and have a
    better understanding of diversity, equity, and inclusion (DEI), and
    the importance of recognizing unconscious bias and
    microaggressions in the field of healthcare. Your insights and
    reflections are valued, so feel free to draw from your own
    experiences to provide depth to your paper. In addition to the
    suggested readings, use the Capella library to locate at least two
    academic peer-reviewed journal articles published within the last
    3–5 years to support your main points and conclusions.

    • Describe the evolution of DEI in healthcare and how it is
    continuing to influence patient care.

    ◦ Reflect on how the concept of diversity, equity, and
    inclusion has evolved during your career.

    ◦ Discuss any significant changes, initiatives, or policies
    that have contributed to a more inclusive healthcare
    environment.

    • Explain how unconscious bias leads to microaggressions.

    ◦ Discuss how unconscious bias can lead individuals to
    make assumptions about others based on their
    appearance or other characteristics associated with
    their identity.

    ◦ Describe the ways in which individuals may not be
    aware of the biases that influence their perceptions and
    behaviors.

    ◦ Explain how unconscious bias may lead individuals to
    show preference for those who are perceived as being
    similar to themselves in terms of race, gender, or other
    characteristics.

    ◦ Discuss how, while often unintended,
    microaggressions have a negative impact on the
    individuals who experience them.

    • Describe strategies for overcoming bias in healthcare and
    how they can continue to shape DEI practices in the future.

    ◦ Discuss any initiatives or training programs that
    address unconscious bias and microaggressions, and
    how they have influenced your practice.

    ◦ Explain the importance of diverse workforce and
    leadership.

    • Explain how DEI in healthcare results in improved health
    outcomes and increased patient satisfaction.

    ◦ Discuss how healthcare providers are better equipped
    to understand and respect the cultural beliefs,
    practices, and preferences of their diverse patient
    population.

    ◦ Describe how an inclusive company allows patients to
    feel heard, understood, and valued.

    Organize your paper using the following structure and headings:

    • Title page. (A separate page.)

    • Describe the evolution of DEI in healthcare and how it is

    continuing to influence patient care.

    • Explain how unconscious bias leads to microaggressions.

    • Describe strategies for overcoming bias in healthcare and

    how they can continue to shape DEI practices in the future.

    • Explain how DEI in healthcare results in improved health

    outcomes and increased patient satisfaction.

    • Conclusion. (One paragraph.)

    • References. (A separate page.)

    Your paper should meet the following requirements:

    • Length: Include at least 3–5 typed, double-spaced pages,
    in addition to the title page and reference page.

    • Font and font size: Use Times New Roman, 12 point.

    • Writing: Produce text with minimal grammar, usage,
    spelling, and mechanical errors.

    • Sources: Integrate into text appropriate use of scholarly
    sources, evidence, and citation style.

    • References: Use at least two scholarly or academic peer-
    reviewed journal articles and three in-text citations within
    the paper. Visit the Evidence and APA page if needed. Use
    scholarly or academic peer-reviewed journal articles
    published during the past 3–5 years that relate to your topic.
    Visit BSN Program Library Research Guide for help with
    research.

    • Academic Honesty: Submit a draft of your assessment to
    Turnitin and make any necessary changes before you
    submit it to your instructor for grading.

    By successfully completing this assessment, you will
    demonstrate your proficiency in the following course
    competencies and scoring guide criteria:

    • Competency 4: Describe strategies for overcoming biases in
    healthcare settings.

    ◦ Describe the evolution of DEI in healthcare and how it
    is continuing to influence patient care.

    [https://lat.strategiced.com/redirect?linkid=1540](https://lat.strategiced.com/redirect?linkid=1540)

    [https://capellauniversity.libguides.com/BSN](https://capellauniversity.libguides.com/BSN)

    ◦ Explain how unconscious bias leads to
    microaggressions.

    ◦ Describe strategies for overcoming bias in healthcare
    and how they can continue to shape DEI practices in
    the future.

    ◦ Explain how DEI in healthcare results in improved
    health outcomes and increased patient satisfaction.

    • Competency 5: Write for a specific audience, in an
    appropriate tone and style, in accordance with Capella
    writing standards.

    ◦ Produce text with minimal grammatical, usage,
    spelling, and mechanical errors.

    ◦ Integrate into text appropriate use of scholarly sources,
    evidence, and citation style.

    **## capellaassessment4.pdf**

    In a 3–5 page paper, describe the role of diversity, equity, and
    inclusion in healthcare and strategies for overcoming bias.

    This assessment is an opportunity for you to analyze and have a
    better understanding of diversity, equity, and inclusion (DEI), and
    the importance of recognizing unconscious bias and
    microaggressions in the field of healthcare. Your insights and
    reflections are valued, so feel free to draw from your own
    experiences to provide depth to your paper. In addition to the
    suggested readings, use the Capella library to locate at least two
    academic peer-reviewed journal articles published within the last
    3–5 years to support your main points and conclusions.

    • Describe the evolution of DEI in healthcare and how it is
    continuing to influence patient care.

    ◦ Reflect on how the concept of diversity, equity, and
    inclusion has evolved during your career.

    ◦ Discuss any significant changes, initiatives, or policies
    that have contributed to a more inclusive healthcare
    environment.

    • Explain how unconscious bias leads to microaggressions.

    ◦ Discuss how unconscious bias can lead individuals to
    make assumptions about others based on their
    appearance or other characteristics associated with
    their identity.

    ◦ Describe the ways in which individuals may not be
    aware of the biases that influence their perceptions and
    behaviors.

    ◦ Explain how unconscious bias may lead individuals to
    show preference for those who are perceived as being
    similar to themselves in terms of race, gender, or other
    characteristics.

    ◦ Discuss how, while often unintended,
    microaggressions have a negative impact on the
    individuals who experience them.

    • Describe strategies for overcoming bias in healthcare and
    how they can continue to shape DEI practices in the future.

    ◦ Discuss any initiatives or training programs that
    address unconscious bias and microaggressions, and
    how they have influenced your practice.

    ◦ Explain the importance of diverse workforce and
    leadership.

    • Explain how DEI in healthcare results in improved health
    outcomes and increased patient satisfaction.

    ◦ Discuss how healthcare providers are better equipped
    to understand and respect the cultural beliefs,
    practices, and preferences of their diverse patient
    population.

    ◦ Describe how an inclusive company allows patients to
    feel heard, understood, and valued.

    Organize your paper using the following structure and headings:

    • Title page. (A separate page.)

    • Describe the evolution of DEI in healthcare and how it is

    continuing to influence patient care.

    • Explain how unconscious bias leads to microaggressions.

    • Describe strategies for overcoming bias in healthcare and

    how they can continue to shape DEI practices in the future.

    • Explain how DEI in healthcare results in improved health

    outcomes and increased patient satisfaction.

    • Conclusion. (One paragraph.)

    • References. (A separate page.)

    Your paper should meet the following requirements:

    • Length: Include at least 3–5 typed, double-spaced pages,
    in addition to the title page and reference page.

    • Font and font size: Use Times New Roman, 12 point.

    • Writing: Produce text with minimal grammar, usage,
    spelling, and mechanical errors.

    • Sources: Integrate into text appropriate use of scholarly
    sources, evidence, and citation style.

    • References: Use at least two scholarly or academic peer-
    reviewed journal articles and three in-text citations within
    the paper. Visit the Evidence and APA page if needed. Use
    scholarly or academic peer-reviewed journal articles
    published during the past 3–5 years that relate to your topic.
    Visit BSN Program Library Research Guide for help with
    research.

    • Academic Honesty: Submit a draft of your assessment to
    Turnitin and make any necessary changes before you
    submit it to your instructor for grading.

    By successfully completing this assessment, you will
    demonstrate your proficiency in the following course
    competencies and scoring guide criteria:

    • Competency 4: Describe strategies for overcoming biases in
    healthcare settings.

    ◦ Describe the evolution of DEI in healthcare and how it
    is continuing to influence patient care.

    [https://lat.strategiced.com/redirect?linkid=1540](https://lat.strategiced.com/redirect?linkid=1540)

    [https://capellauniversity.libguides.com/BSN](https://capellauniversity.libguides.com/BSN)

    ◦ Explain how unconscious bias leads to
    microaggressions.

    ◦ Describe strategies for overcoming bias in healthcare
    and how they can continue to shape DEI practices in
    the future.

    ◦ Explain how DEI in healthcare results in improved
    health outcomes and increased patient satisfaction.

    • Competency 5: Write for a specific audience, in an
    appropriate tone and style, in accordance with Capella
    writing standards.

    ◦ Produce text with minimal grammatical, usage,
    spelling, and mechanical errors.

    ◦ Integrate into text appropriate use of scholarly sources,
    evidence, and citation style.

  • [Solved] focused noted-6531

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    – 2 years ago **files (2)** – ## prac-6531focusednoteexample.docx – prac-6531week3assignment-2.docx **## prac-6531focusednoteexample.docx** **Master of Science in Nursing PRAC 6531:** **_Primary Care of Adults Across the Lifespan Practicum_** **Episodic/Focused Note Template** **Patient Information:…

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    – 2 years ago

    **files (2)**

    – ## prac-6531focusednoteexample.docx

    – prac-6531week3assignment-2.docx

    **## prac-6531focusednoteexample.docx**

    **Master of Science in Nursing   PRAC 6531:**
    **_Primary Care of Adults Across the Lifespan Practicum_**

    **Episodic/Focused Note Template**

    **Patient Information:**

    Initials, Age, Sex, Race

    **S.**

    **CC** (chief complaint) a BRIEF statement identifying why the patient is here in the patient’s own words (e.g., “headache,” NOT "bad headache for 3 days”).

    **HPI**: This is the symptom analysis section of your note. Thorough documentation in this section is essential for patient care, coding, and billing analysis. Paint a picture of what is wrong with the patient. Use LOCATES Mnemonic to complete your HPI. You need to start EVERY HPI with age, race, and gender (e.g., 34-year-old AA male). You must include the seven attributes of each principal symptom in paragraph form not a list. If the CC was “headache,” the LOCATES for the HPI might look like the following example:

    Location: head

    Onset: 3 days ago

    Character: pounding, pressure around the eyes and temples

    Associated signs and symptoms: nausea, vomiting, photophobia, phonophobia

    Timing: after being on the computer all day at work

    Exacerbating/ relieving factors: light bothers eyes, Aleve makes it tolerable but not completely better

    Severity: 7/10 pain scale

    **Current Medications**: include dosage, frequency, length of time used and reason for use; also include OTC or homeopathic products.

    **Allergies:** include medication, food, and environmental allergies separately (a description of what the allergy is (e.g., angioedema, anaphylaxis). This will help determine a true reaction vs intolerance).

    **PMHx**: include immunization status (note date of
    **last tetanus** for all adults), past major illnesses and surgeries. Depending on the CC, more info is sometimes needed

    **Soc Hx**: include occupation and major hobbies, family status, tobacco & alcohol use (i.e., previous and current use), any other pertinent data. Always add some health promo question here (e.g., whether they use seat belts all the time or whether they have working smoke detectors in the house, living environment, text/cell phone use while driving, and support system).

    **Fam Hx**: illnesses with possible genetic predisposition, contagious or chronic illnesses. Reason for death of any deceased first degree relatives should be included. Include parents, grandparents, siblings, and children. Include grandchildren if pertinent.

    **ROS**: cover all body systems that may help you include or rule out a differential diagnosis You should list each system as follows:
    General:Head:
    EENT: etc. You should list these in bullet format and document the systems in order from head to toe.

    Example of Complete ROS:

    GENERAL: No weight loss, fever, chills, weakness, or fatigue.

    HEENT: Eyes: No visual loss, blurred vision, double vision or yellow sclerae. Ears, Nose, Throat: No hearing loss, sneezing, congestion, runny nose, or sore throat.

    SKIN: No rash or itching.

    CARDIOVASCULAR: No chest pain, chest pressure or chest discomfort. No palpitations or edema.

    RESPIRATORY: No shortness of breath, cough, or sputum.

    GASTROINTESTINAL: No anorexia, nausea, vomiting or diarrhea. No abdominal pain or blood.

    GENITOURINARY: Burning on urination. Pregnancy. Last menstrual period, MM/DD/YYYY.

    NEUROLOGICAL: No headache, dizziness, syncope, paralysis, ataxia, numbness or tingling in the extremities. No change in bowel or bladder control.

    MUSCULOSKELETAL: No muscle, back pain, joint pain, or stiffness.

    HEMATOLOGIC: No anemia, bleeding, or bruising.

    LYMPHATICS: No enlarged nodes. No history of splenectomy.

    PSYCHIATRIC: No history of depression or anxiety.

    ENDOCRINOLOGIC: No reports of sweating, cold or heat intolerance. No polyuria or polydipsia.

    ALLERGIES: No history of asthma, hives, eczema, or rhinitis.

    **O.**

    **Physical exam**: From head-to-toe, include
    what you see, hear, and feel when doing your physical exam. You only need to examine the systems that are pertinent to the CC, HPI, and History.
    **Do not use “WNL” or “normal.” You must describe what you see.** Always document in head to toe format (i.e., General: Head: EENT: etc.).

    **Diagnostic results**: Include any labs, x-rays, or other diagnostics that are needed to develop the differential diagnoses (support with evidenced and guidelines).

    **A**.

    **Differential Diagnoses**(list a minimum of three differential diagnoses). Your primary or presumptive diagnosis should be at the top of the list. For each diagnosis, provide supportive documentation with evidence based guidelines.

    **P.**

    Includes documentation of diagnostic studies that will be obtained, referrals to other health care providers, therapeutic interventions, education, disposition of the patient and any planned follow up visits. Each diagnosis or condition documented in the assessment should be addressed in the plan. The details of the plan should follow an orderly manner.
    **Also included in this section is the reflection.** The student should reflect on this case and discuss whether or not they agree with their preceptor’s treatment of the patient and why or why not. What did they learn from this case? What would they do differently?

    Also include in your reflection, a discussion related to health promotion and disease prevention taking into consideration patient factors (e.g., age, ethnic group), PMH, and other risk factors (e.g., socioeconomic, cultural background).

    **References**

    You are required to include at least three evidence-based peer-reviewed journal articles or evidenced based guidelines which relates to this case to support your diagnostics and differentials diagnoses. Be sure to use correct APA 7th edition formatting.

    © 2024 Walden University 1

    **prac-6531week3assignment-2.docx**

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    **## prac-6531focusednoteexample.docx**

    **Master of Science in Nursing   PRAC 6531:**
    **_Primary Care of Adults Across the Lifespan Practicum_**

    **Episodic/Focused Note Template**

    **Patient Information:**

    Initials, Age, Sex, Race

    **S.**

    **CC** (chief complaint) a BRIEF statement identifying why the patient is here in the patient’s own words (e.g., “headache,” NOT "bad headache for 3 days”).

    **HPI**: This is the symptom analysis section of your note. Thorough documentation in this section is essential for patient care, coding, and billing analysis. Paint a picture of what is wrong with the patient. Use LOCATES Mnemonic to complete your HPI. You need to start EVERY HPI with age, race, and gender (e.g., 34-year-old AA male). You must include the seven attributes of each principal symptom in paragraph form not a list. If the CC was “headache,” the LOCATES for the HPI might look like the following example:

    Location: head

    Onset: 3 days ago

    Character: pounding, pressure around the eyes and temples

    Associated signs and symptoms: nausea, vomiting, photophobia, phonophobia

    Timing: after being on the computer all day at work

    Exacerbating/ relieving factors: light bothers eyes, Aleve makes it tolerable but not completely better

    Severity: 7/10 pain scale

    **Current Medications**: include dosage, frequency, length of time used and reason for use; also include OTC or homeopathic products.

    **Allergies:** include medication, food, and environmental allergies separately (a description of what the allergy is (e.g., angioedema, anaphylaxis). This will help determine a true reaction vs intolerance).

    **PMHx**: include immunization status (note date of
    **last tetanus** for all adults), past major illnesses and surgeries. Depending on the CC, more info is sometimes needed

    **Soc Hx**: include occupation and major hobbies, family status, tobacco & alcohol use (i.e., previous and current use), any other pertinent data. Always add some health promo question here (e.g., whether they use seat belts all the time or whether they have working smoke detectors in the house, living environment, text/cell phone use while driving, and support system).

    **Fam Hx**: illnesses with possible genetic predisposition, contagious or chronic illnesses. Reason for death of any deceased first degree relatives should be included. Include parents, grandparents, siblings, and children. Include grandchildren if pertinent.

    **ROS**: cover all body systems that may help you include or rule out a differential diagnosis You should list each system as follows:
    General:Head:
    EENT: etc. You should list these in bullet format and document the systems in order from head to toe.

    Example of Complete ROS:

    GENERAL: No weight loss, fever, chills, weakness, or fatigue.

    HEENT: Eyes: No visual loss, blurred vision, double vision or yellow sclerae. Ears, Nose, Throat: No hearing loss, sneezing, congestion, runny nose, or sore throat.

    SKIN: No rash or itching.

    CARDIOVASCULAR: No chest pain, chest pressure or chest discomfort. No palpitations or edema.

    RESPIRATORY: No shortness of breath, cough, or sputum.

    GASTROINTESTINAL: No anorexia, nausea, vomiting or diarrhea. No abdominal pain or blood.

    GENITOURINARY: Burning on urination. Pregnancy. Last menstrual period, MM/DD/YYYY.

    NEUROLOGICAL: No headache, dizziness, syncope, paralysis, ataxia, numbness or tingling in the extremities. No change in bowel or bladder control.

    MUSCULOSKELETAL: No muscle, back pain, joint pain, or stiffness.

    HEMATOLOGIC: No anemia, bleeding, or bruising.

    LYMPHATICS: No enlarged nodes. No history of splenectomy.

    PSYCHIATRIC: No history of depression or anxiety.

    ENDOCRINOLOGIC: No reports of sweating, cold or heat intolerance. No polyuria or polydipsia.

    ALLERGIES: No history of asthma, hives, eczema, or rhinitis.

    **O.**

    **Physical exam**: From head-to-toe, include
    what you see, hear, and feel when doing your physical exam. You only need to examine the systems that are pertinent to the CC, HPI, and History.
    **Do not use “WNL” or “normal.” You must describe what you see.** Always document in head to toe format (i.e., General: Head: EENT: etc.).

    **Diagnostic results**: Include any labs, x-rays, or other diagnostics that are needed to develop the differential diagnoses (support with evidenced and guidelines).

    **A**.

    **Differential Diagnoses**(list a minimum of three differential diagnoses). Your primary or presumptive diagnosis should be at the top of the list. For each diagnosis, provide supportive documentation with evidence based guidelines.

    **P.**

    Includes documentation of diagnostic studies that will be obtained, referrals to other health care providers, therapeutic interventions, education, disposition of the patient and any planned follow up visits. Each diagnosis or condition documented in the assessment should be addressed in the plan. The details of the plan should follow an orderly manner.
    **Also included in this section is the reflection.** The student should reflect on this case and discuss whether or not they agree with their preceptor’s treatment of the patient and why or why not. What did they learn from this case? What would they do differently?

    Also include in your reflection, a discussion related to health promotion and disease prevention taking into consideration patient factors (e.g., age, ethnic group), PMH, and other risk factors (e.g., socioeconomic, cultural background).

    **References**

    You are required to include at least three evidence-based peer-reviewed journal articles or evidenced based guidelines which relates to this case to support your diagnostics and differentials diagnoses. Be sure to use correct APA 7th edition formatting.

    © 2024 Walden University 1

    **prac-6531week3assignment-2.docx**

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    **## prac-6531focusednoteexample.docx**

    **Master of Science in Nursing   PRAC 6531:**
    **_Primary Care of Adults Across the Lifespan Practicum_**

    **Episodic/Focused Note Template**

    **Patient Information:**

    Initials, Age, Sex, Race

    **S.**

    **CC** (chief complaint) a BRIEF statement identifying why the patient is here in the patient’s own words (e.g., “headache,” NOT "bad headache for 3 days”).

    **HPI**: This is the symptom analysis section of your note. Thorough documentation in this section is essential for patient care, coding, and billing analysis. Paint a picture of what is wrong with the patient. Use LOCATES Mnemonic to complete your HPI. You need to start EVERY HPI with age, race, and gender (e.g., 34-year-old AA male). You must include the seven attributes of each principal symptom in paragraph form not a list. If the CC was “headache,” the LOCATES for the HPI might look like the following example:

    Location: head

    Onset: 3 days ago

    Character: pounding, pressure around the eyes and temples

    Associated signs and symptoms: nausea, vomiting, photophobia, phonophobia

    Timing: after being on the computer all day at work

    Exacerbating/ relieving factors: light bothers eyes, Aleve makes it tolerable but not completely better

    Severity: 7/10 pain scale

    **Current Medications**: include dosage, frequency, length of time used and reason for use; also include OTC or homeopathic products.

    **Allergies:** include medication, food, and environmental allergies separately (a description of what the allergy is (e.g., angioedema, anaphylaxis). This will help determine a true reaction vs intolerance).

    **PMHx**: include immunization status (note date of
    **last tetanus** for all adults), past major illnesses and surgeries. Depending on the CC, more info is sometimes needed

    **Soc Hx**: include occupation and major hobbies, family status, tobacco & alcohol use (i.e., previous and current use), any other pertinent data. Always add some health promo question here (e.g., whether they use seat belts all the time or whether they have working smoke detectors in the house, living environment, text/cell phone use while driving, and support system).

    **Fam Hx**: illnesses with possible genetic predisposition, contagious or chronic illnesses. Reason for death of any deceased first degree relatives should be included. Include parents, grandparents, siblings, and children. Include grandchildren if pertinent.

    **ROS**: cover all body systems that may help you include or rule out a differential diagnosis You should list each system as follows:
    General:Head:
    EENT: etc. You should list these in bullet format and document the systems in order from head to toe.

    Example of Complete ROS:

    GENERAL: No weight loss, fever, chills, weakness, or fatigue.

    HEENT: Eyes: No visual loss, blurred vision, double vision or yellow sclerae. Ears, Nose, Throat: No hearing loss, sneezing, congestion, runny nose, or sore throat.

    SKIN: No rash or itching.

    CARDIOVASCULAR: No chest pain, chest pressure or chest discomfort. No palpitations or edema.

    RESPIRATORY: No shortness of breath, cough, or sputum.

    GASTROINTESTINAL: No anorexia, nausea, vomiting or diarrhea. No abdominal pain or blood.

    GENITOURINARY: Burning on urination. Pregnancy. Last menstrual period, MM/DD/YYYY.

    NEUROLOGICAL: No headache, dizziness, syncope, paralysis, ataxia, numbness or tingling in the extremities. No change in bowel or bladder control.

    MUSCULOSKELETAL: No muscle, back pain, joint pain, or stiffness.

    HEMATOLOGIC: No anemia, bleeding, or bruising.

    LYMPHATICS: No enlarged nodes. No history of splenectomy.

    PSYCHIATRIC: No history of depression or anxiety.

    ENDOCRINOLOGIC: No reports of sweating, cold or heat intolerance. No polyuria or polydipsia.

    ALLERGIES: No history of asthma, hives, eczema, or rhinitis.

    **O.**

    **Physical exam**: From head-to-toe, include
    what you see, hear, and feel when doing your physical exam. You only need to examine the systems that are pertinent to the CC, HPI, and History.
    **Do not use “WNL” or “normal.” You must describe what you see.** Always document in head to toe format (i.e., General: Head: EENT: etc.).

    **Diagnostic results**: Include any labs, x-rays, or other diagnostics that are needed to develop the differential diagnoses (support with evidenced and guidelines).

    **A**.

    **Differential Diagnoses**(list a minimum of three differential diagnoses). Your primary or presumptive diagnosis should be at the top of the list. For each diagnosis, provide supportive documentation with evidence based guidelines.

    **P.**

    Includes documentation of diagnostic studies that will be obtained, referrals to other health care providers, therapeutic interventions, education, disposition of the patient and any planned follow up visits. Each diagnosis or condition documented in the assessment should be addressed in the plan. The details of the plan should follow an orderly manner.
    **Also included in this section is the reflection.** The student should reflect on this case and discuss whether or not they agree with their preceptor’s treatment of the patient and why or why not. What did they learn from this case? What would they do differently?

    Also include in your reflection, a discussion related to health promotion and disease prevention taking into consideration patient factors (e.g., age, ethnic group), PMH, and other risk factors (e.g., socioeconomic, cultural background).

    **References**

    You are required to include at least three evidence-based peer-reviewed journal articles or evidenced based guidelines which relates to this case to support your diagnostics and differentials diagnoses. Be sure to use correct APA 7th edition formatting.

    © 2024 Walden University 1

    **prac-6531week3assignment-2.docx**

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  • [Solved] Applied Sciences Assignment #2 (Module 9)

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    – 2 years ago

    **files (1)**

    – ## Assignment2.pdf

    **## Assignment2.pdf**

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    Holistic Observation: Expanding the Lens of Behavior Analysis

    Purpose

    This assignment is designed to enhance students' observational skills by immersing them in the complexities of
    natural environments while capturing subtle contextual details and qualitative factors. Traditional Applied
    Behavior Analysis (ABA) training often emphasizes recording antecedent, behavior, and consequence (ABC)
    sequences in isolation, potentially overlooking the broader environmental context. Naturalistic observation, a
    method extensively utilized in psychology, involves observing subjects in their natural settings without
    intervention, providing a more comprehensive understanding of behavior as it unfolds in real-world contexts.

    By engaging in this form of observation, students can develop a deeper appreciation for the environmental
    and contextual factors that influence behavior, moving beyond the constraints of structured ABC data
    collection. This approach addresses common skill deficits among novice analysts, particularly their limited
    experience with quiet, reflective observation. By focusing on the environment as a whole, without categorizing
    specific antecedent, behavior, or consequence sequences, students can cultivate a more holistic perspective,
    essential for effective behavior analysis.

    This assignment is worth 30 points.

    Observation Guidelines
    • Observe a public or semi-public environment for 30 minutes (e.g., a park, café, library).

    • Document observations thoroughly as they are happening, focusing on the physical environment,
    human interactions, behavioral patterns, and personal reflections. This document will be submitted
    with your final report (if notes are hand-written, they must be submitted as typed). This document has
    no grammatical, spelling, or structural expectations, but any distracting typos should be corrected, and
    the document should be easy to read (An example is provided at the end of these instructions).

    • Write a post-observation report (3–5 pages) following the specified format.
    o Introduction. Provide justification regarding your observational setting and the time of day. It is

    ok to identify that the time selection was a convenience sample – but if it was strategically
    selected for a rich, behavioral environment, please indicate.

    o Descriptive Summary. The descriptive summary is a more narrative format from your raw
    observations, providing an overall coherent and organized pattern of documentation. In this
    portion of the paper, include as many descriptions related to as many senses as possible.
    Students may also describe a casual description of behavioral interactions that can later be
    analyzed using behavioral concepts.

    o Analysis. In this portion of the paper, students will reflect on the descriptive summary and some
    of the examples they provided. These examples should then be related to behavior analytic
    concepts discussed in the course (or in previous classes). Remember, this is to generate careful
    considerations of what was observed as it relates to behavioral phenomena. We cannot
    accurately identify maintaining consequences observed during this period; rather, we make
    hypotheses and generate areas to study more systematically.

    o Conclusion. In this section, take one example from the analysis and suggest something that
    could be studied. For example, a student may notice people picking up merchandise in one area

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    more than another and suggest collecting rate of purchased items based on product placement.
    Finally, indicate your overall experience with this project.

    • Ethical Considerations. Respect the privacy and dignity of individuals who are observed. Avoid any
    interaction or documentation that could make someone uncomfortable or violate ethical boundaries. If
    visiting a business, respect their policies regarding loitering. In the post-observation report, ensure that
    no identifying or personal information is divulged.

    Peer Review Component
    After completing the assignment, students will be provided with a peer’s project to review. Your thorough and
    honest evaluation is crucial for your peer's learning process. Ensure that your feedback is respectful,
    constructive, and aimed at helping your peer improve their analytical and observational skills in behavior
    analysis.

    Students will be responsible for:

    o Completing the rubric and submitting it to eLearning in a timely manner.
    o Plagiarism Policy. Academic dishonesty will result in an automatic review by the instructor. If

    plagiarism is confirmed, consequences may include a zero on the assignment or further
    disciplinary action as per university policy.

    o If the instructor suspects that a dyad has misrepresented each other’s work, they will both
    receive a “0” on the assignment.

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    Peer Review Rubric
    Item Met all expectations

    5 Points

    Met partial expectations

    2 points

    Did not meet expectations

    0 points

    Observation
    Document

    Document is submitted, is
    easy to read, appears to be
    the correct length, and
    indicated the location and
    time of the observation.

    One expectation in this
    category was missing

    Not submitted.

    Observation
    Report
    Introduction

    The introduction included a
    justification for the location
    selection and an
    explanation for the time
    interval selected.

    One expectation in this
    category was missing.

    Not included or more than
    one expectation in this
    category was missing.

    Observation
    Report Descriptive
    Summary

    The descriptive summary
    included a structurally
    sound narrative of the raw
    observations, including at
    least (3) examples of
    highlighting specific
    interactions or sensory
    elaborations.

    Two expectations in this
    category were missing
    (each example counts as 1
    expectation, so there are 4
    total expectations).

    Not Included or more than
    two expectations in the
    category were missing.

    Observation
    Report Analysis

    The analysis section
    included at least (3)
    behaviorally identified
    phenomena from the
    observations.

    One of the expectations in
    this category was missing.

    Not Included or more than
    one expectation in this
    category were missing.

    Observation
    Report Conclusion

    One example from the
    analysis was selected for
    intervention and personal
    statement of the
    observation experience was
    included.

    One of the expectations in
    this category was missing.

    Not Included or more than
    one expectation in this
    category was missing.

    Ethical
    Considerations

    No personally identifying
    information was included in
    the report.

    Personal Identifying
    information was included in
    the report.

    Total

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    Example of Raw Observation Document
    This is an example of how simple the observations should be. Please be aware, this is only about a 5-minute
    observation period and your observations should be about (4) times longer.

    Name: Mya Rudolph

    Location: Starbucks

    Observation Time: Start 12:37 PM – 1:42 PM

    • The door swings open, and a cold draft blows in.
    • A man in a gray hoodie walks in, looking at his phone.
    • There’s a faint smell of coffee and something sweet—maybe cinnamon rolls?
    • The barista is calling out a drink order, "Grande caramel macchiato for Sarah!" No one responds.
    • A toddler in a bright yellow jacket runs to the display case, pointing at the cake pops.
    • The sound of milk steaming is loud, hissing, and drowns out some conversation.
    • A woman at the corner table is typing furiously on her laptop; she has a half-empty iced coffee next to

    her.
    • The sunlight comes in through the large windows, making the space feel warm, but the air conditioning

    is still running.
    • A man in a business suit is standing at the counter, tapping his foot. He keeps checking his watch.
    • The line is about five people long. Someone at the back is scrolling through their phone.
    • A group of teenagers near the entrance is laughing loudly; one of them is holding a frappuccino with

    whipped cream and chocolate drizzle.
    • Someone drops a coin near the register—it makes a loud clink, and the man in the gray hoodie bends

    down to pick it up.
    • The barista behind the counter asks, "What size for the latte?" while writing on a cup.
    • The chair next to me squeaks as someone pulls it out. A woman sits down and places a book on the

    table—hardcover, red cover, looks like a novel.
    • The smell of toasted bread wafts over—someone must have ordered a panini.
    • The toddler in yellow is now crying loudly; the parent is kneeling down, trying to hand them a snack.
    • A man walks by with a Starbucks bag, and the logo is green against the white bag.
    • The music in the background is soft—acoustic guitar, maybe. It’s barely noticeable over the noise.
    • The woman on the laptop looks frustrated; she sighs and runs a hand through her hair.
    • The man in the business suit is now at the counter, handing over cash.
    • Someone behind the counter drops a spoon, and it clangs on the floor.

    **End Sample. Continues for a few more pages**

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    Post Observation Report Example

    Introduction

    For this observation, I selected a Starbucks during lunchtime, a setting known for its high foot traffic
    and diverse customer base. I aimed to explore how environmental variables and human interactions might
    influence behaviors in this context. Lunchtime at Starbucks provides a rich variety of behaviors, from casual
    social interactions to goal-directed tasks such as ordering and preparing drinks. The goal was to capture the
    "big picture" by documenting observable behaviors and contextual factors like temperature, lighting, and
    auditory stimuli.

    Descriptive Summary

    The Starbucks environment was bustling, with a steady stream of customers entering and exiting.
    Despite the warm sunlight streaming through large windows, the air conditioning maintained a cool interior.
    Aromas of coffee and toasted bread filled the air, occasionally accented by sweet hints of cinnamon.

    The auditory landscape was dynamic: the hiss of steaming milk, background acoustic music, and
    overlapping conversations created a lively yet slightly chaotic ambiance. Baristas moved swiftly behind the
    counter, calling out orders. Some customers appeared impatient; notably, a man in a business suit tapped his
    foot while frequently checking his watch.

    In one corner, a woman typed rapidly on her laptop, intermittently sighing and running her hand
    through her hair, suggesting possible frustration. Nearby, a group of teenagers laughed loudly, drawing
    attention as one held a frappuccino adorned with chocolate drizzle. A toddler in a bright yellow jacket
    excitedly pointed at the cake pops in the display case, later crying loudly when their parent attempted to
    distract them with a snack.

    I noticed subtle environmental cues designed to influence behavior. For instance, merchandise
    strategically placed near the counter seemed to encourage impulse purchases, highlighting how
    environmental arrangements can act as antecedents, subtly shaping customer behavior.

    Behavioral patterns emerged throughout the observation. Customers in line often engaged in phone
    scrolling or foot-tapping, likely signaling impatience. Social interactions varied from polite exchanges at the
    counter to boisterous group conversations at tables. The spatial arrangement encouraged small clusters of
    people at tables, while the counter area facilitated more transactional behaviors.

    Observing the baristas' seamless coordination underscored the concept of behavioral chains. Their
    efficiency in handling complex orders likely stems from repeated practice and reinforcement, emphasizing the
    importance of task analysis and chaining in mastering complex skills, applicable in both clinical settings and
    everyday job functions.

    Analysis

    The Starbucks environment serves as a microcosm for examining several fundamental ABA concepts: From a
    behavioral perspective, the Starbucks environment presents a complex interplay of antecedents, behaviors,

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    and consequences. For instance, the long line and wait times likely served as antecedents for behaviors such
    as foot-tapping, phone-scrolling, and sighing, which could be forms of escape or self-soothing.

    The parent attempting to console the crying toddler demonstrated an immediate response to escape an
    aversive stimulus (the child’s crying). The transactional nature of the counter area fostered short, goal-
    directed interactions, while the seating area allowed for longer, more social engagements. Environmental
    variables like noise level and lighting may have indirectly influenced the duration and type of interactions
    customers engaged in.

    The baristas' proficiency in managing customer orders and preparing beverages is indicative of behaviors that
    have been shaped over time through differential reinforcement. Initially, new employees likely receive
    reinforcement for approximations of the desired skills (e.g., correctly steaming milk), with reinforcement
    becoming more contingent on precise performance as competence increases. This process exemplifies
    shaping, where successive approximations toward a target behavior are reinforced until the desired behavior
    is achieved.

    The sequence of tasks performed by the baristas—taking orders, processing payments, preparing drinks, and
    serving customers—constitutes a complex behavior chain. Each step functions as both a conditioned
    reinforcer for the previous behavior and a discriminative stimulus for the subsequent one. Mastery of this
    chain is essential for efficient service delivery and is typically achieved through training methods such as
    forward or backward chaining, where individual components of the chain are taught sequentially until the
    entire sequence can be performed proficiently.

    The interactions between customers and staff are rich with examples of verbal behavior, including mands
    (requests), tacts (labels), and intraverbals (conversational exchanges). For instance, a customer stating, "I'd
    like a grande latte," is emitting a mand that specifies the desired item. The barista's response, "One grande
    latte coming up," serves as an intraverbal, maintaining the flow of conversation and facilitating the
    transaction. Understanding these verbal operants is crucial for analyzing communication patterns and
    designing interventions to enhance language skills.

    The standardized menu and consistent branding across Starbucks locations create a network of stimulus
    equivalences for customers. For example, the sight of the Starbucks logo, the layout of the menu, and the
    appearance of specific beverages all function as equivalent stimuli that evoke similar responses from
    customers, such as ordering a preferred drink. This consistency aids in customer learning and decision-making,
    as they can reliably predict the outcomes of their choices based on prior experiences, demonstrating the
    principles of equivalence-based instruction.

    Conclusion

    After watching the sequence of tasks completed by the baristas, it became apparent that certain interruptions
    to the chain could decrease time for order completion. For my study, I would like to place blender to the right
    of the register and measure the duration of task completion for drinks using the blender. I suspect that when
    baristas cross behind the cashier, there are often interruptions in the chain, causing a delay in drink
    completion. I would be using an antecedent intervention and could test between locations.

    **Students will also add 1 – 3 sentences reflecting on their experience with this assignment. Answers will vary*

    – Holistic Observation: Expanding the Lens of Behavior Analysis

    – Observation Guidelines

    – Peer Review Rubric
    – Example of Raw Observation Document
    – Post Observation Report Example
    – Introduction
    – Descriptive Summary
    – Analysis
    – Conclusion

    **## Assignment2.pdf**

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    Holistic Observation: Expanding the Lens of Behavior Analysis

    Purpose

    This assignment is designed to enhance students' observational skills by immersing them in the complexities of
    natural environments while capturing subtle contextual details and qualitative factors. Traditional Applied
    Behavior Analysis (ABA) training often emphasizes recording antecedent, behavior, and consequence (ABC)
    sequences in isolation, potentially overlooking the broader environmental context. Naturalistic observation, a
    method extensively utilized in psychology, involves observing subjects in their natural settings without
    intervention, providing a more comprehensive understanding of behavior as it unfolds in real-world contexts.

    By engaging in this form of observation, students can develop a deeper appreciation for the environmental
    and contextual factors that influence behavior, moving beyond the constraints of structured ABC data
    collection. This approach addresses common skill deficits among novice analysts, particularly their limited
    experience with quiet, reflective observation. By focusing on the environment as a whole, without categorizing
    specific antecedent, behavior, or consequence sequences, students can cultivate a more holistic perspective,
    essential for effective behavior analysis.

    This assignment is worth 30 points.

    Observation Guidelines
    • Observe a public or semi-public environment for 30 minutes (e.g., a park, café, library).

    • Document observations thoroughly as they are happening, focusing on the physical environment,
    human interactions, behavioral patterns, and personal reflections. This document will be submitted
    with your final report (if notes are hand-written, they must be submitted as typed). This document has
    no grammatical, spelling, or structural expectations, but any distracting typos should be corrected, and
    the document should be easy to read (An example is provided at the end of these instructions).

    • Write a post-observation report (3–5 pages) following the specified format.
    o Introduction. Provide justification regarding your observational setting and the time of day. It is

    ok to identify that the time selection was a convenience sample – but if it was strategically
    selected for a rich, behavioral environment, please indicate.

    o Descriptive Summary. The descriptive summary is a more narrative format from your raw
    observations, providing an overall coherent and organized pattern of documentation. In this
    portion of the paper, include as many descriptions related to as many senses as possible.
    Students may also describe a casual description of behavioral interactions that can later be
    analyzed using behavioral concepts.

    o Analysis. In this portion of the paper, students will reflect on the descriptive summary and some
    of the examples they provided. These examples should then be related to behavior analytic
    concepts discussed in the course (or in previous classes). Remember, this is to generate careful
    considerations of what was observed as it relates to behavioral phenomena. We cannot
    accurately identify maintaining consequences observed during this period; rather, we make
    hypotheses and generate areas to study more systematically.

    o Conclusion. In this section, take one example from the analysis and suggest something that
    could be studied. For example, a student may notice people picking up merchandise in one area

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    more than another and suggest collecting rate of purchased items based on product placement.
    Finally, indicate your overall experience with this project.

    • Ethical Considerations. Respect the privacy and dignity of individuals who are observed. Avoid any
    interaction or documentation that could make someone uncomfortable or violate ethical boundaries. If
    visiting a business, respect their policies regarding loitering. In the post-observation report, ensure that
    no identifying or personal information is divulged.

    Peer Review Component
    After completing the assignment, students will be provided with a peer’s project to review. Your thorough and
    honest evaluation is crucial for your peer's learning process. Ensure that your feedback is respectful,
    constructive, and aimed at helping your peer improve their analytical and observational skills in behavior
    analysis.

    Students will be responsible for:

    o Completing the rubric and submitting it to eLearning in a timely manner.
    o Plagiarism Policy. Academic dishonesty will result in an automatic review by the instructor. If

    plagiarism is confirmed, consequences may include a zero on the assignment or further
    disciplinary action as per university policy.

    o If the instructor suspects that a dyad has misrepresented each other’s work, they will both
    receive a “0” on the assignment.

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    Peer Review Rubric
    Item Met all expectations

    5 Points

    Met partial expectations

    2 points

    Did not meet expectations

    0 points

    Observation
    Document

    Document is submitted, is
    easy to read, appears to be
    the correct length, and
    indicated the location and
    time of the observation.

    One expectation in this
    category was missing

    Not submitted.

    Observation
    Report
    Introduction

    The introduction included a
    justification for the location
    selection and an
    explanation for the time
    interval selected.

    One expectation in this
    category was missing.

    Not included or more than
    one expectation in this
    category was missing.

    Observation
    Report Descriptive
    Summary

    The descriptive summary
    included a structurally
    sound narrative of the raw
    observations, including at
    least (3) examples of
    highlighting specific
    interactions or sensory
    elaborations.

    Two expectations in this
    category were missing
    (each example counts as 1
    expectation, so there are 4
    total expectations).

    Not Included or more than
    two expectations in the
    category were missing.

    Observation
    Report Analysis

    The analysis section
    included at least (3)
    behaviorally identified
    phenomena from the
    observations.

    One of the expectations in
    this category was missing.

    Not Included or more than
    one expectation in this
    category were missing.

    Observation
    Report Conclusion

    One example from the
    analysis was selected for
    intervention and personal
    statement of the
    observation experience was
    included.

    One of the expectations in
    this category was missing.

    Not Included or more than
    one expectation in this
    category was missing.

    Ethical
    Considerations

    No personally identifying
    information was included in
    the report.

    Personal Identifying
    information was included in
    the report.

    Total

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    Example of Raw Observation Document
    This is an example of how simple the observations should be. Please be aware, this is only about a 5-minute
    observation period and your observations should be about (4) times longer.

    Name: Mya Rudolph

    Location: Starbucks

    Observation Time: Start 12:37 PM – 1:42 PM

    • The door swings open, and a cold draft blows in.
    • A man in a gray hoodie walks in, looking at his phone.
    • There’s a faint smell of coffee and something sweet—maybe cinnamon rolls?
    • The barista is calling out a drink order, "Grande caramel macchiato for Sarah!" No one responds.
    • A toddler in a bright yellow jacket runs to the display case, pointing at the cake pops.
    • The sound of milk steaming is loud, hissing, and drowns out some conversation.
    • A woman at the corner table is typing furiously on her laptop; she has a half-empty iced coffee next to

    her.
    • The sunlight comes in through the large windows, making the space feel warm, but the air conditioning

    is still running.
    • A man in a business suit is standing at the counter, tapping his foot. He keeps checking his watch.
    • The line is about five people long. Someone at the back is scrolling through their phone.
    • A group of teenagers near the entrance is laughing loudly; one of them is holding a frappuccino with

    whipped cream and chocolate drizzle.
    • Someone drops a coin near the register—it makes a loud clink, and the man in the gray hoodie bends

    down to pick it up.
    • The barista behind the counter asks, "What size for the latte?" while writing on a cup.
    • The chair next to me squeaks as someone pulls it out. A woman sits down and places a book on the

    table—hardcover, red cover, looks like a novel.
    • The smell of toasted bread wafts over—someone must have ordered a panini.
    • The toddler in yellow is now crying loudly; the parent is kneeling down, trying to hand them a snack.
    • A man walks by with a Starbucks bag, and the logo is green against the white bag.
    • The music in the background is soft—acoustic guitar, maybe. It’s barely noticeable over the noise.
    • The woman on the laptop looks frustrated; she sighs and runs a hand through her hair.
    • The man in the business suit is now at the counter, handing over cash.
    • Someone behind the counter drops a spoon, and it clangs on the floor.

    **End Sample. Continues for a few more pages**

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    Post Observation Report Example

    Introduction

    For this observation, I selected a Starbucks during lunchtime, a setting known for its high foot traffic
    and diverse customer base. I aimed to explore how environmental variables and human interactions might
    influence behaviors in this context. Lunchtime at Starbucks provides a rich variety of behaviors, from casual
    social interactions to goal-directed tasks such as ordering and preparing drinks. The goal was to capture the
    "big picture" by documenting observable behaviors and contextual factors like temperature, lighting, and
    auditory stimuli.

    Descriptive Summary

    The Starbucks environment was bustling, with a steady stream of customers entering and exiting.
    Despite the warm sunlight streaming through large windows, the air conditioning maintained a cool interior.
    Aromas of coffee and toasted bread filled the air, occasionally accented by sweet hints of cinnamon.

    The auditory landscape was dynamic: the hiss of steaming milk, background acoustic music, and
    overlapping conversations created a lively yet slightly chaotic ambiance. Baristas moved swiftly behind the
    counter, calling out orders. Some customers appeared impatient; notably, a man in a business suit tapped his
    foot while frequently checking his watch.

    In one corner, a woman typed rapidly on her laptop, intermittently sighing and running her hand
    through her hair, suggesting possible frustration. Nearby, a group of teenagers laughed loudly, drawing
    attention as one held a frappuccino adorned with chocolate drizzle. A toddler in a bright yellow jacket
    excitedly pointed at the cake pops in the display case, later crying loudly when their parent attempted to
    distract them with a snack.

    I noticed subtle environmental cues designed to influence behavior. For instance, merchandise
    strategically placed near the counter seemed to encourage impulse purchases, highlighting how
    environmental arrangements can act as antecedents, subtly shaping customer behavior.

    Behavioral patterns emerged throughout the observation. Customers in line often engaged in phone
    scrolling or foot-tapping, likely signaling impatience. Social interactions varied from polite exchanges at the
    counter to boisterous group conversations at tables. The spatial arrangement encouraged small clusters of
    people at tables, while the counter area facilitated more transactional behaviors.

    Observing the baristas' seamless coordination underscored the concept of behavioral chains. Their
    efficiency in handling complex orders likely stems from repeated practice and reinforcement, emphasizing the
    importance of task analysis and chaining in mastering complex skills, applicable in both clinical settings and
    everyday job functions.

    Analysis

    The Starbucks environment serves as a microcosm for examining several fundamental ABA concepts: From a
    behavioral perspective, the Starbucks environment presents a complex interplay of antecedents, behaviors,

    This document is the intellectual property from the Center for Behavior Analysis at the University of West Florida.
    Sharing this material with outside websites is prohibited and unauthorized distribution will be monitored and reported as academic misconduct.

    and consequences. For instance, the long line and wait times likely served as antecedents for behaviors such
    as foot-tapping, phone-scrolling, and sighing, which could be forms of escape or self-soothing.

    The parent attempting to console the crying toddler demonstrated an immediate response to escape an
    aversive stimulus (the child’s crying). The transactional nature of the counter area fostered short, goal-
    directed interactions, while the seating area allowed for longer, more social engagements. Environmental
    variables like noise level and lighting may have indirectly influenced the duration and type of interactions
    customers engaged in.

    The baristas' proficiency in managing customer orders and preparing beverages is indicative of behaviors that
    have been shaped over time through differential reinforcement. Initially, new employees likely receive
    reinforcement for approximations of the desired skills (e.g., correctly steaming milk), with reinforcement
    becoming more contingent on precise performance as competence increases. This process exemplifies
    shaping, where successive approximations toward a target behavior are reinforced until the desired behavior
    is achieved.

    The sequence of tasks performed by the baristas—taking orders, processing payments, preparing drinks, and
    serving customers—constitutes a complex behavior chain. Each step functions as both a conditioned
    reinforcer for the previous behavior and a discriminative stimulus for the subsequent one. Mastery of this
    chain is essential for efficient service delivery and is typically achieved through training methods such as
    forward or backward chaining, where individual components of the chain are taught sequentially until the
    entire sequence can be performed proficiently.

    The interactions between customers and staff are rich with examples of verbal behavior, including mands
    (requests), tacts (labels), and intraverbals (conversational exchanges). For instance, a customer stating, "I'd
    like a grande latte," is emitting a mand that specifies the desired item. The barista's response, "One grande
    latte coming up," serves as an intraverbal, maintaining the flow of conversation and facilitating the
    transaction. Understanding these verbal operants is crucial for analyzing communication patterns and
    designing interventions to enhance language skills.

    The standardized menu and consistent branding across Starbucks locations create a network of stimulus
    equivalences for customers. For example, the sight of the Starbucks logo, the layout of the menu, and the
    appearance of specific beverages all function as equivalent stimuli that evoke similar responses from
    customers, such as ordering a preferred drink. This consistency aids in customer learning and decision-making,
    as they can reliably predict the outcomes of their choices based on prior experiences, demonstrating the
    principles of equivalence-based instruction.

    Conclusion

    After watching the sequence of tasks completed by the baristas, it became apparent that certain interruptions
    to the chain could decrease time for order completion. For my study, I would like to place blender to the right
    of the register and measure the duration of task completion for drinks using the blender. I suspect that when
    baristas cross behind the cashier, there are often interruptions in the chain, causing a delay in drink
    completion. I would be using an antecedent intervention and could test between locations.

    **Students will also add 1 – 3 sentences reflecting on their experience with this assignment. Answers will vary*

    – Holistic Observation: Expanding the Lens of Behavior Analysis

    – Observation Guidelines

    – Peer Review Rubric
    – Example of Raw Observation Document
    – Post Observation Report Example
    – Introduction
    – Descriptive Summary
    – Analysis
    – Conclusion

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