[Solved] Week 4 Discussion Responses- Capstone

Assignment Prompt & Instructions

– a month ago

**files (5)**

– ## Week4LearningResources-Capstone.docx

– ## Week3LearningResources-Capstone.docx

– ## Week2LearningResouces-Capstone.docx

– ## Week1LearningResources-Capstone.docx

– Week4DiscussionResponse-Capstone.docx

**## Week4LearningResources-Capstone.docx**

**Week 4 Learning Resources**

**Capstone**

**Using Artificial Intelligence in Business Strategy**

In today's dynamic business environment, organizations are increasingly leveraging Artificial intelligence (AI) to gain a competitive edge, streamline operations, enhance customer experiences, and unlock new opportunities. The following resources offer some insights into how AI is affecting business.

· Abdullahi, A. (2023, November 29).
[Generative AI for business: Top 7 productivity boostsLinks to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bth&AN=173948694&site=eds-live&scope=site&custid=s6527200).
_EWeek_. https://www.eweek.com/artificial-intelligence/generative-ai-for-business/

· Choudhuri, S., Veeranalla, S., Gamini, P., Manike, C., Priya, U., & Katta, S. K. (2024).
[AI-powered HR marketing revolutionizing employee recruitment and retention strategiesLinks to an external site.](https://ieeexplore.ieee.org/document/10837529).
_2024 International Conference on Intelligent Computing and Emerging Communication Technologies (ICEC), Intelligent Computing and Emerging Communication Technologies (ICEC), 2024 International Conference On_, 1–6. https://doi.org/10.1109/ICEC59683.2024.10837529

· Fountaine, T., McCarthy, B., & Saleh, T. (2021).
[Getting AI to scale](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR2103H-PDF-ENG%2Frich-text).
_Harvard Business Review_,
_99_(3), 116–123. https://hbr.org

**## Week3LearningResources-Capstone.docx**

**Week 3 Learning Resources**

**Capstone**

**The Purpose-Driven Organization**

A purpose-driven company stands for and acts on something larger than its products and services. Purpose can be an organizational strategy and a roadmap to remain competitive in a fast-changing economy. Many business leaders are committed to aligning their goal setting and decision making to their organization’s purpose in hopes of driving forward its success. Through these resources, you will consider the purpose-driven organization.

· Blount, S., & Leinwand, P. (2019, November 1).
[Why are we here?](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR1906J-PDF-ENG%2Frich-text) _Harvard Business Review_ ,
_97_ (6), 132–139.

· Eccles, R. G., Strine, L. E., & Youmans, T. (2020, May 13).
[3 ways to put your corporate purpose into action](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH05M0N-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_ , 2–5. http://hbr.org

· IFC Arthsastra. (2019, October 20).
[_Michael Porter on purpose_ Links to an external site.](https://www.youtube.com/watch?v=gP0gSFHfQM0&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=6) [Video]. YouTube. https://www.youtube.com/watch?v=gP0gSFHfQM0&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=6

· Leimer, B. (2021, June 24).
[_How can we build a more purpose-driven company culture?Links to an external site._](https://www.thehrdirector.com/features/csr/how-can-we-build-a-more-purpose-driven-company-culture/) https://www.thehrdirector.com/features/csr/how-can-we-build-a-more-purpose-driven-company-culture/

· Malknight, T. W., Buche, I., & Dhanaraj, C. (2019, September 1).
[Put purpose at the core of your strategy](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR1905D-PDF-ENG%2Frich-text).
_Harvard Business Review_ ,
_97_ (5), 70–79.

**The Organizational Structure**

You may have heard the term
_top-down management_ or
_bottom-up management_ to describe an organization’s structure. Whether hierarchical, flat, or matrixed, an organization’s structure serves as the basis for how an organization distributes its roles and responsibilities to support effective decision making, communication, and achievement of its goals. Through these resources, you will consider different types of organizational structures.

· Communication Coach Alex Lyon. (2018, January 7).
[_Organizational structure_ Links to an external site.](https://www.youtube.com/watch?v=zUd0UNHyy60) [Video]. YouTube. https://www.youtube.com/watch?v=zUd0UNHyy60

· GreggU. (2019, January 14).
[_Types of organizational structures_ Links to an external site.](https://www.youtube.com/watch?v=Vbcpr1TS9NM) [Video]. YouTube. https://www.youtube.com/watch?v=Vbcpr1TS9NM

· Lumen Learning. (n.d.).
[Common organizational structuresLinks to an external site.](https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/). In
_Boundless business_ . https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/

**## Week2LearningResouces-Capstone.docx**

**Week 2 Learning Resources**

**Capstone**

**The Social and Economic Impacts of an Organization**

Imagine a small town in which a new factory is built. Then think about how that business might impact its local community. You may consider the possible job opportunities that the factory will provide to people living in the area, or perhaps you might think of the potential impact to the environment of gases or other chemicals introduced into the air or water supply as a result of production. Or perhaps, that factory, through its corporate social responsibility practices, can provide services that benefit the neighborhoods and families in its local or even global community. No business operates in a vacuum, and whether positive or negative, it is likely to have some kind of impact based on its business practices. Using these resources, you will consider the social and economic impacts of organizations.

· Lumen Learning. (n.d.).
[The business environmentLinks to an external site.](https://courses.lumenlearning.com/boundless-business/chapter/the-business-environment/). In
_Boundless business_ . https://courses.lumenlearning.com/boundless-business/chapter/the-business-environment/#:~:text=The%20Social%20Environment

· Impactgarden.org. (n.d.).
[_Responsible business_ Links to an external site.](https://impactgarden.org/responsible-business/). https://impactgarden.org/responsible-business/

· TED. (2013, October 7).
[_Michael Porter: Why business can be good at solving social problems_ Links to an external site.](https://www.youtube.com/watch?v=0iIh5YYDR2o&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=2) [Video]. YouTube.
[https://www.youtube.com/watch?v=0iIh5YYDR2o&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=2](https://www.youtube.com/watch?v=0iIh5YYDR2o&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=2)

**Understanding the Business Environment**

In addition to understanding how a business influences the environment in which it operates, it is critical to understand how that environment influences the stability and success of a business. The outside business climate includes financial, political, regulatory, social, and other environmental factors that can have a significant impact on how a business operates and engages with its customers and stakeholders. Remaining aware of the ever-changing needs and influences of society is critical for business leaders so that they can remain competitive in the market while also advancing the organization’s strategic initiatives.

· Duro, K. (2018, March 26).
[_The effects of social environment on business_ Links to an external site.](https://imperiumapps.com/the-effects-of-social-environment-on-business/). Imperium Apps. https://imperiumapps.com/the-effects-of-social-environment-on-business/

· Edumecate. (2020, March 6).
[_Social influences on business (external influences on businesses)_ Links to an external site.](https://www.youtube.com/watch?v=XsozC-25hEw) [Video]. YouTube. https://www.youtube.com/watch?v=XsozC-25hEw

· Gitman, L. J., McDaniel, C., Shah, A., Reece, M., Koffel, L., Talsma, B., & Hyatt, J. C. (2018).
[1.2 understanding the business environmentLinks to an external site.](https://openstax.org/books/introduction-business/pages/1-2-understanding-the-business-environment). In
_Introduction to business_ . OpenStax. https://openstax.org/books/introduction-business/pages/1-2-understanding-the-business-environment

· Harary, M. (2021, July 1).
[How companies can lead the way for Generation ZLinks to an external site.](https://www.forbes.com/sites/forbesbusinesscouncil/2021/07/01/how-companies-can-lead-the-way-for-generation-z/?sh=f2ea27740973).
_Forbes_ . https://www.forbes.com/sites/forbesbusinesscouncil/2021/07/01/how-companies-can-lead-the-way-for-generation-z/?sh=f2ea27740973

· Unruh, G., & Bach, D. (2021).
[The politics of business: A playbook emergesLinks to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=edo&AN=147403028&site=eds-live&scope=site&custid=s6527200).
_Rotman Management_ , 48–53.

· Young, D. (2021, June 28).
[_How environmental, social, and governance reporting grew up_ Links to an external site.](https://www.strategy-business.com/article/How-environmental-social-and-governance-reporting-grew-up?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp). strategy+business. https://www.strategy-business.com/article/How-environmental-social-and-governance-reporting-grew-up?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp

**## Week1LearningResources-Capstone.docx**

**Week 1 Learning Resources**

**Capstone**

**What Organizational Culture Is**

When you think of organizational culture, what comes to mind? Simply put, organizational culture refers to a company’s mission, objectives, expectations, and values that guide business practices and employee behaviors. Using these resources, you will consider what organizational culture is and will begin using these ideas—as well as others you have examined throughout this program—to analyze the organizational culture of the organization that you selected to be the focus of your playbook.

· Cheng, J. Y-J., & Groysberg, B. (2021, June 18).
[Research: What inclusive companies have in common](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06F0I-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 1–7. http://hbr.org

· Dillard, S. R. (2021, April 19).
[How inclusive is your leadership?](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06AN0-PDF-ENG%2Frich-text) _Harvard Business Review Digital Articles_, 1–8. http://hbr.org

**Time Estimate:** 6 minutes

· GreggU. (2019, November 18).
[_Organizational cultureLinks to an external site._](https://www.youtube.com/watch?v=J6Y61qshVv8) [Video]. YouTube. https://www.youtube.com/watch?v=J6Y61qshVv8

**Note:** The approximate length of this media piece is 14 minutes.

· Kegan, R., Lahey, L., & Fleming, A. (2014, January 22).
[Does your company make you a better person?](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH00MWO-PDF-ENG%2Frich-text) _Harvard Business Review Digital Articles_, 2–4. http://hbr.org

· Greene, J. R. (2022).
[Boards can accelerate business performance by fully engaging on organizational cultureLinks to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bth&AN=156834273&site=eds-live&scope=site&custid=s6527200).
_Board Leadership, 2022_(181), 1–8. https://doi.org/10.1002/bl.30215

· Traphagan, J. (2017, January 6).
[We’re thinking about organizational culture all wrong](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH03E82-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–4.
[http://hbr.org](http://hbr.org/)

**Benefits and Challenges of Organizational Culture**

Businesses with a well-established organizational culture tend to be more successful because they have operational systems in place that not only support employee performance, productivity, and engagement, but also promote the mission, objectives, expectations, and values of the organization. There is a clear sense of purpose, whereby employees not only understand the organization’s goals but can also feel more connected to those goals and to one another. On the other hand, the culture of an organization can present challenges to the strategic success of a business as well. Through these resources, you will consider the benefits and challenges of organizational culture.

· Furst, P. (2021, May 12).
[Organizational culture drives (safety) performance. \
_Occupational Health & Safety_.Links to an external site.](https://ohsonline.com/articles/2021/05/12/organizational-culture-drives-safety-performance.aspx) https://ohsonline.com/articles/2021/05/12/organizational-culture-drives-safety-performance.aspx

· Herrity, J. (2022. October 31).
[_Corporate culture examples and benefits_ Links to an external site.](https://www.indeed.com/career-advice/career%20-development/corporate-culture-examples-benefits). Indeed. https://www.indeed.com/career-advice/career-development/corporate-culture-examples-benefits

· PwC. (2021).
_Global culture survey 2021:_ [_The link between culture and competitive advantageLinks to an external site._](https://www.pwc.com/gx/en/issues/upskilling/global-culture-survey-2020/pwc-global-culture-survey-2021.pdf).
[https://www.pwc.com/gx/en/issues/upskilling/global-culture-survey-2020/pwc-global-culture-survey-2021.pdf](https://www.pwc.com/gx/en/issues/upskilling/global-culture-survey-2020/pwc-global-culture-survey-2021.pdf)

**Incorporating Culture into Strategy and Business Practices**

Not only can a strong, well-defined organizational culture support employee engagement and even improve retention, but that culture can be used as part of a business’s strategy. As you consider the culture and business practices of the company that you selected to feature in your strategy playbook, also begin to think about how those elements could serve as a strategic advantage for that company. Or, if there are adjustments that may need to be made, consider how doing so can promote the organization’s success into the future.

· Bartone, P. T., & Stein, S. J. (2020, March 9).
[Build “hardiness” into your organizational culture](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH05G3F-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–4. http://hbr.org

· Gafni, N. (2021, July 1).
[_Do your DE&I efforts consider age, class, and lived experience?_](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06GA7-PDF-ENG%2Frich-text) _Harvard Business Review Digital Articles_, 1–9. http://hbr.org

· Grant, A. (2021, February 3).
[Building a culture of learning at workLinks to an external site.](https://www.strategy-business.com/article/Building-a-culture-of-learning-at-work?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp). strategy+business. https://www.strategy-business.com/article/Building-a-culture-of-learning-at-work?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp

· Groysberg, B., Lee, J., Price, J., & Cheng, J. Y.  (2018, January–February).
[The leader’s guide to corporate culture](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FS18010-PDF-ENG%2Frich-text).
_Harvard Business Review_,
_96_(1), 44–52.

· Yohn, D. L. (2019, December 17).
[Build a culture to match your brand](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH05BK0-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–6. http://hbr.org

· Yohn, D. L. (2018, October 2).
[6 ways to build a customer-centric culture](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH04KFV-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–5. http://hbr.org

· Yohn, D. L. (2021, February 8).
[Company culture is everyone’s responsibility](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH065SN-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 1–8.
[http://hbr.org](http://hbr.org/)

**Important Documents for the Week**

·
**Document:** [MBAX 6990 Assignment Template (Word document)](https://waldenu.instructure.com/courses/247046/files/21119794?wrap=1) [Download MBAX 6990 Assignment Template (Word document)](https://waldenu.instructure.com/courses/247046/files/21119794/download?download_frd=1)

· GoSkills.com (2023, June 26).
[_How to create a table of contents in Microsoft 365 | Microsoft Word 365 – Basic & Advanced CourseLinks to an external site._](https://www.youtube.com/watch?v=U-1vBwJvvzI)[Video]. YouTube. https://www.youtube.com/watch?v=U-1vBwJvvzI

· ITsEasyTraining1st. (2023, January 1).
[_How to add a bibliography entry into a Microsoft Word document_ Links to an external site.](https://www.youtube.com/watch?v=OXPGQB4PD3o) [Video]. YouTube. https://www.youtube.com/watch?v=OXPGQB4PD3o

**Week4DiscussionResponse-Capstone.docx**

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**Week4DiscussionResponse-Capstone.docx**

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**## Week4LearningResources-Capstone.docx**

**Week 4 Learning Resources**

**Capstone**

**Using Artificial Intelligence in Business Strategy**

In today's dynamic business environment, organizations are increasingly leveraging Artificial intelligence (AI) to gain a competitive edge, streamline operations, enhance customer experiences, and unlock new opportunities. The following resources offer some insights into how AI is affecting business.

· Abdullahi, A. (2023, November 29).
[Generative AI for business: Top 7 productivity boostsLinks to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bth&AN=173948694&site=eds-live&scope=site&custid=s6527200).
_EWeek_. https://www.eweek.com/artificial-intelligence/generative-ai-for-business/

· Choudhuri, S., Veeranalla, S., Gamini, P., Manike, C., Priya, U., & Katta, S. K. (2024).
[AI-powered HR marketing revolutionizing employee recruitment and retention strategiesLinks to an external site.](https://ieeexplore.ieee.org/document/10837529).
_2024 International Conference on Intelligent Computing and Emerging Communication Technologies (ICEC), Intelligent Computing and Emerging Communication Technologies (ICEC), 2024 International Conference On_, 1–6. https://doi.org/10.1109/ICEC59683.2024.10837529

· Fountaine, T., McCarthy, B., & Saleh, T. (2021).
[Getting AI to scale](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR2103H-PDF-ENG%2Frich-text).
_Harvard Business Review_,
_99_(3), 116–123. https://hbr.org

**## Week3LearningResources-Capstone.docx**

**Week 3 Learning Resources**

**Capstone**

**The Purpose-Driven Organization**

A purpose-driven company stands for and acts on something larger than its products and services. Purpose can be an organizational strategy and a roadmap to remain competitive in a fast-changing economy. Many business leaders are committed to aligning their goal setting and decision making to their organization’s purpose in hopes of driving forward its success. Through these resources, you will consider the purpose-driven organization.

· Blount, S., & Leinwand, P. (2019, November 1).
[Why are we here?](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR1906J-PDF-ENG%2Frich-text) _Harvard Business Review_ ,
_97_ (6), 132–139.

· Eccles, R. G., Strine, L. E., & Youmans, T. (2020, May 13).
[3 ways to put your corporate purpose into action](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH05M0N-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_ , 2–5. http://hbr.org

· IFC Arthsastra. (2019, October 20).
[_Michael Porter on purpose_ Links to an external site.](https://www.youtube.com/watch?v=gP0gSFHfQM0&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=6) [Video]. YouTube. https://www.youtube.com/watch?v=gP0gSFHfQM0&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=6

· Leimer, B. (2021, June 24).
[_How can we build a more purpose-driven company culture?Links to an external site._](https://www.thehrdirector.com/features/csr/how-can-we-build-a-more-purpose-driven-company-culture/) https://www.thehrdirector.com/features/csr/how-can-we-build-a-more-purpose-driven-company-culture/

· Malknight, T. W., Buche, I., & Dhanaraj, C. (2019, September 1).
[Put purpose at the core of your strategy](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR1905D-PDF-ENG%2Frich-text).
_Harvard Business Review_ ,
_97_ (5), 70–79.

**The Organizational Structure**

You may have heard the term
_top-down management_ or
_bottom-up management_ to describe an organization’s structure. Whether hierarchical, flat, or matrixed, an organization’s structure serves as the basis for how an organization distributes its roles and responsibilities to support effective decision making, communication, and achievement of its goals. Through these resources, you will consider different types of organizational structures.

· Communication Coach Alex Lyon. (2018, January 7).
[_Organizational structure_ Links to an external site.](https://www.youtube.com/watch?v=zUd0UNHyy60) [Video]. YouTube. https://www.youtube.com/watch?v=zUd0UNHyy60

· GreggU. (2019, January 14).
[_Types of organizational structures_ Links to an external site.](https://www.youtube.com/watch?v=Vbcpr1TS9NM) [Video]. YouTube. https://www.youtube.com/watch?v=Vbcpr1TS9NM

· Lumen Learning. (n.d.).
[Common organizational structuresLinks to an external site.](https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/). In
_Boundless business_ . https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/

**## Week2LearningResouces-Capstone.docx**

**Week 2 Learning Resources**

**Capstone**

**The Social and Economic Impacts of an Organization**

Imagine a small town in which a new factory is built. Then think about how that business might impact its local community. You may consider the possible job opportunities that the factory will provide to people living in the area, or perhaps you might think of the potential impact to the environment of gases or other chemicals introduced into the air or water supply as a result of production. Or perhaps, that factory, through its corporate social responsibility practices, can provide services that benefit the neighborhoods and families in its local or even global community. No business operates in a vacuum, and whether positive or negative, it is likely to have some kind of impact based on its business practices. Using these resources, you will consider the social and economic impacts of organizations.

· Lumen Learning. (n.d.).
[The business environmentLinks to an external site.](https://courses.lumenlearning.com/boundless-business/chapter/the-business-environment/). In
_Boundless business_ . https://courses.lumenlearning.com/boundless-business/chapter/the-business-environment/#:~:text=The%20Social%20Environment

· Impactgarden.org. (n.d.).
[_Responsible business_ Links to an external site.](https://impactgarden.org/responsible-business/). https://impactgarden.org/responsible-business/

· TED. (2013, October 7).
[_Michael Porter: Why business can be good at solving social problems_ Links to an external site.](https://www.youtube.com/watch?v=0iIh5YYDR2o&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=2) [Video]. YouTube.
[https://www.youtube.com/watch?v=0iIh5YYDR2o&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=2](https://www.youtube.com/watch?v=0iIh5YYDR2o&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=2)

**Understanding the Business Environment**

In addition to understanding how a business influences the environment in which it operates, it is critical to understand how that environment influences the stability and success of a business. The outside business climate includes financial, political, regulatory, social, and other environmental factors that can have a significant impact on how a business operates and engages with its customers and stakeholders. Remaining aware of the ever-changing needs and influences of society is critical for business leaders so that they can remain competitive in the market while also advancing the organization’s strategic initiatives.

· Duro, K. (2018, March 26).
[_The effects of social environment on business_ Links to an external site.](https://imperiumapps.com/the-effects-of-social-environment-on-business/). Imperium Apps. https://imperiumapps.com/the-effects-of-social-environment-on-business/

· Edumecate. (2020, March 6).
[_Social influences on business (external influences on businesses)_ Links to an external site.](https://www.youtube.com/watch?v=XsozC-25hEw) [Video]. YouTube. https://www.youtube.com/watch?v=XsozC-25hEw

· Gitman, L. J., McDaniel, C., Shah, A., Reece, M., Koffel, L., Talsma, B., & Hyatt, J. C. (2018).
[1.2 understanding the business environmentLinks to an external site.](https://openstax.org/books/introduction-business/pages/1-2-understanding-the-business-environment). In
_Introduction to business_ . OpenStax. https://openstax.org/books/introduction-business/pages/1-2-understanding-the-business-environment

· Harary, M. (2021, July 1).
[How companies can lead the way for Generation ZLinks to an external site.](https://www.forbes.com/sites/forbesbusinesscouncil/2021/07/01/how-companies-can-lead-the-way-for-generation-z/?sh=f2ea27740973).
_Forbes_ . https://www.forbes.com/sites/forbesbusinesscouncil/2021/07/01/how-companies-can-lead-the-way-for-generation-z/?sh=f2ea27740973

· Unruh, G., & Bach, D. (2021).
[The politics of business: A playbook emergesLinks to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=edo&AN=147403028&site=eds-live&scope=site&custid=s6527200).
_Rotman Management_ , 48–53.

· Young, D. (2021, June 28).
[_How environmental, social, and governance reporting grew up_ Links to an external site.](https://www.strategy-business.com/article/How-environmental-social-and-governance-reporting-grew-up?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp). strategy+business. https://www.strategy-business.com/article/How-environmental-social-and-governance-reporting-grew-up?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp

**## Week1LearningResources-Capstone.docx**

**Week 1 Learning Resources**

**Capstone**

**What Organizational Culture Is**

When you think of organizational culture, what comes to mind? Simply put, organizational culture refers to a company’s mission, objectives, expectations, and values that guide business practices and employee behaviors. Using these resources, you will consider what organizational culture is and will begin using these ideas—as well as others you have examined throughout this program—to analyze the organizational culture of the organization that you selected to be the focus of your playbook.

· Cheng, J. Y-J., & Groysberg, B. (2021, June 18).
[Research: What inclusive companies have in common](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06F0I-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 1–7. http://hbr.org

· Dillard, S. R. (2021, April 19).
[How inclusive is your leadership?](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06AN0-PDF-ENG%2Frich-text) _Harvard Business Review Digital Articles_, 1–8. http://hbr.org

**Time Estimate:** 6 minutes

· GreggU. (2019, November 18).
[_Organizational cultureLinks to an external site._](https://www.youtube.com/watch?v=J6Y61qshVv8) [Video]. YouTube. https://www.youtube.com/watch?v=J6Y61qshVv8

**Note:** The approximate length of this media piece is 14 minutes.

· Kegan, R., Lahey, L., & Fleming, A. (2014, January 22).
[Does your company make you a better person?](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH00MWO-PDF-ENG%2Frich-text) _Harvard Business Review Digital Articles_, 2–4. http://hbr.org

· Greene, J. R. (2022).
[Boards can accelerate business performance by fully engaging on organizational cultureLinks to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bth&AN=156834273&site=eds-live&scope=site&custid=s6527200).
_Board Leadership, 2022_(181), 1–8. https://doi.org/10.1002/bl.30215

· Traphagan, J. (2017, January 6).
[We’re thinking about organizational culture all wrong](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH03E82-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–4.
[http://hbr.org](http://hbr.org/)

**Benefits and Challenges of Organizational Culture**

Businesses with a well-established organizational culture tend to be more successful because they have operational systems in place that not only support employee performance, productivity, and engagement, but also promote the mission, objectives, expectations, and values of the organization. There is a clear sense of purpose, whereby employees not only understand the organization’s goals but can also feel more connected to those goals and to one another. On the other hand, the culture of an organization can present challenges to the strategic success of a business as well. Through these resources, you will consider the benefits and challenges of organizational culture.

· Furst, P. (2021, May 12).
[Organizational culture drives (safety) performance. \
_Occupational Health & Safety_.Links to an external site.](https://ohsonline.com/articles/2021/05/12/organizational-culture-drives-safety-performance.aspx) https://ohsonline.com/articles/2021/05/12/organizational-culture-drives-safety-performance.aspx

· Herrity, J. (2022. October 31).
[_Corporate culture examples and benefits_ Links to an external site.](https://www.indeed.com/career-advice/career%20-development/corporate-culture-examples-benefits). Indeed. https://www.indeed.com/career-advice/career-development/corporate-culture-examples-benefits

· PwC. (2021).
_Global culture survey 2021:_ [_The link between culture and competitive advantageLinks to an external site._](https://www.pwc.com/gx/en/issues/upskilling/global-culture-survey-2020/pwc-global-culture-survey-2021.pdf).
[https://www.pwc.com/gx/en/issues/upskilling/global-culture-survey-2020/pwc-global-culture-survey-2021.pdf](https://www.pwc.com/gx/en/issues/upskilling/global-culture-survey-2020/pwc-global-culture-survey-2021.pdf)

**Incorporating Culture into Strategy and Business Practices**

Not only can a strong, well-defined organizational culture support employee engagement and even improve retention, but that culture can be used as part of a business’s strategy. As you consider the culture and business practices of the company that you selected to feature in your strategy playbook, also begin to think about how those elements could serve as a strategic advantage for that company. Or, if there are adjustments that may need to be made, consider how doing so can promote the organization’s success into the future.

· Bartone, P. T., & Stein, S. J. (2020, March 9).
[Build “hardiness” into your organizational culture](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH05G3F-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–4. http://hbr.org

· Gafni, N. (2021, July 1).
[_Do your DE&I efforts consider age, class, and lived experience?_](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06GA7-PDF-ENG%2Frich-text) _Harvard Business Review Digital Articles_, 1–9. http://hbr.org

· Grant, A. (2021, February 3).
[Building a culture of learning at workLinks to an external site.](https://www.strategy-business.com/article/Building-a-culture-of-learning-at-work?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp). strategy+business. https://www.strategy-business.com/article/Building-a-culture-of-learning-at-work?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp

· Groysberg, B., Lee, J., Price, J., & Cheng, J. Y.  (2018, January–February).
[The leader’s guide to corporate culture](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FS18010-PDF-ENG%2Frich-text).
_Harvard Business Review_,
_96_(1), 44–52.

· Yohn, D. L. (2019, December 17).
[Build a culture to match your brand](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH05BK0-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–6. http://hbr.org

· Yohn, D. L. (2018, October 2).
[6 ways to build a customer-centric culture](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH04KFV-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–5. http://hbr.org

· Yohn, D. L. (2021, February 8).
[Company culture is everyone’s responsibility](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH065SN-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 1–8.
[http://hbr.org](http://hbr.org/)

**Important Documents for the Week**

·
**Document:** [MBAX 6990 Assignment Template (Word document)](https://waldenu.instructure.com/courses/247046/files/21119794?wrap=1) [Download MBAX 6990 Assignment Template (Word document)](https://waldenu.instructure.com/courses/247046/files/21119794/download?download_frd=1)

· GoSkills.com (2023, June 26).
[_How to create a table of contents in Microsoft 365 | Microsoft Word 365 – Basic & Advanced CourseLinks to an external site._](https://www.youtube.com/watch?v=U-1vBwJvvzI)[Video]. YouTube. https://www.youtube.com/watch?v=U-1vBwJvvzI

· ITsEasyTraining1st. (2023, January 1).
[_How to add a bibliography entry into a Microsoft Word document_ Links to an external site.](https://www.youtube.com/watch?v=OXPGQB4PD3o) [Video]. YouTube. https://www.youtube.com/watch?v=OXPGQB4PD3o

**Week4DiscussionResponse-Capstone.docx**

This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week4discussionresponse-capstone-docx-10601795)

**## Week4LearningResources-Capstone.docx**

**Week 4 Learning Resources**

**Capstone**

**Using Artificial Intelligence in Business Strategy**

In today's dynamic business environment, organizations are increasingly leveraging Artificial intelligence (AI) to gain a competitive edge, streamline operations, enhance customer experiences, and unlock new opportunities. The following resources offer some insights into how AI is affecting business.

· Abdullahi, A. (2023, November 29).
[Generative AI for business: Top 7 productivity boostsLinks to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bth&AN=173948694&site=eds-live&scope=site&custid=s6527200).
_EWeek_. https://www.eweek.com/artificial-intelligence/generative-ai-for-business/

· Choudhuri, S., Veeranalla, S., Gamini, P., Manike, C., Priya, U., & Katta, S. K. (2024).
[AI-powered HR marketing revolutionizing employee recruitment and retention strategiesLinks to an external site.](https://ieeexplore.ieee.org/document/10837529).
_2024 International Conference on Intelligent Computing and Emerging Communication Technologies (ICEC), Intelligent Computing and Emerging Communication Technologies (ICEC), 2024 International Conference On_, 1–6. https://doi.org/10.1109/ICEC59683.2024.10837529

· Fountaine, T., McCarthy, B., & Saleh, T. (2021).
[Getting AI to scale](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR2103H-PDF-ENG%2Frich-text).
_Harvard Business Review_,
_99_(3), 116–123. https://hbr.org

**## Week3LearningResources-Capstone.docx**

**Week 3 Learning Resources**

**Capstone**

**The Purpose-Driven Organization**

A purpose-driven company stands for and acts on something larger than its products and services. Purpose can be an organizational strategy and a roadmap to remain competitive in a fast-changing economy. Many business leaders are committed to aligning their goal setting and decision making to their organization’s purpose in hopes of driving forward its success. Through these resources, you will consider the purpose-driven organization.

· Blount, S., & Leinwand, P. (2019, November 1).
[Why are we here?](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR1906J-PDF-ENG%2Frich-text) _Harvard Business Review_ ,
_97_ (6), 132–139.

· Eccles, R. G., Strine, L. E., & Youmans, T. (2020, May 13).
[3 ways to put your corporate purpose into action](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH05M0N-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_ , 2–5. http://hbr.org

· IFC Arthsastra. (2019, October 20).
[_Michael Porter on purpose_ Links to an external site.](https://www.youtube.com/watch?v=gP0gSFHfQM0&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=6) [Video]. YouTube. https://www.youtube.com/watch?v=gP0gSFHfQM0&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=6

· Leimer, B. (2021, June 24).
[_How can we build a more purpose-driven company culture?Links to an external site._](https://www.thehrdirector.com/features/csr/how-can-we-build-a-more-purpose-driven-company-culture/) https://www.thehrdirector.com/features/csr/how-can-we-build-a-more-purpose-driven-company-culture/

· Malknight, T. W., Buche, I., & Dhanaraj, C. (2019, September 1).
[Put purpose at the core of your strategy](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR1905D-PDF-ENG%2Frich-text).
_Harvard Business Review_ ,
_97_ (5), 70–79.

**The Organizational Structure**

You may have heard the term
_top-down management_ or
_bottom-up management_ to describe an organization’s structure. Whether hierarchical, flat, or matrixed, an organization’s structure serves as the basis for how an organization distributes its roles and responsibilities to support effective decision making, communication, and achievement of its goals. Through these resources, you will consider different types of organizational structures.

· Communication Coach Alex Lyon. (2018, January 7).
[_Organizational structure_ Links to an external site.](https://www.youtube.com/watch?v=zUd0UNHyy60) [Video]. YouTube. https://www.youtube.com/watch?v=zUd0UNHyy60

· GreggU. (2019, January 14).
[_Types of organizational structures_ Links to an external site.](https://www.youtube.com/watch?v=Vbcpr1TS9NM) [Video]. YouTube. https://www.youtube.com/watch?v=Vbcpr1TS9NM

· Lumen Learning. (n.d.).
[Common organizational structuresLinks to an external site.](https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/). In
_Boundless business_ . https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/

**## Week2LearningResouces-Capstone.docx**

**Week 2 Learning Resources**

**Capstone**

**The Social and Economic Impacts of an Organization**

Imagine a small town in which a new factory is built. Then think about how that business might impact its local community. You may consider the possible job opportunities that the factory will provide to people living in the area, or perhaps you might think of the potential impact to the environment of gases or other chemicals introduced into the air or water supply as a result of production. Or perhaps, that factory, through its corporate social responsibility practices, can provide services that benefit the neighborhoods and families in its local or even global community. No business operates in a vacuum, and whether positive or negative, it is likely to have some kind of impact based on its business practices. Using these resources, you will consider the social and economic impacts of organizations.

· Lumen Learning. (n.d.).
[The business environmentLinks to an external site.](https://courses.lumenlearning.com/boundless-business/chapter/the-business-environment/). In
_Boundless business_ . https://courses.lumenlearning.com/boundless-business/chapter/the-business-environment/#:~:text=The%20Social%20Environment

· Impactgarden.org. (n.d.).
[_Responsible business_ Links to an external site.](https://impactgarden.org/responsible-business/). https://impactgarden.org/responsible-business/

· TED. (2013, October 7).
[_Michael Porter: Why business can be good at solving social problems_ Links to an external site.](https://www.youtube.com/watch?v=0iIh5YYDR2o&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=2) [Video]. YouTube.
[https://www.youtube.com/watch?v=0iIh5YYDR2o&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=2](https://www.youtube.com/watch?v=0iIh5YYDR2o&list=TLPQMjMwMjIwMjHLR4rbW-nYeA&index=2)

**Understanding the Business Environment**

In addition to understanding how a business influences the environment in which it operates, it is critical to understand how that environment influences the stability and success of a business. The outside business climate includes financial, political, regulatory, social, and other environmental factors that can have a significant impact on how a business operates and engages with its customers and stakeholders. Remaining aware of the ever-changing needs and influences of society is critical for business leaders so that they can remain competitive in the market while also advancing the organization’s strategic initiatives.

· Duro, K. (2018, March 26).
[_The effects of social environment on business_ Links to an external site.](https://imperiumapps.com/the-effects-of-social-environment-on-business/). Imperium Apps. https://imperiumapps.com/the-effects-of-social-environment-on-business/

· Edumecate. (2020, March 6).
[_Social influences on business (external influences on businesses)_ Links to an external site.](https://www.youtube.com/watch?v=XsozC-25hEw) [Video]. YouTube. https://www.youtube.com/watch?v=XsozC-25hEw

· Gitman, L. J., McDaniel, C., Shah, A., Reece, M., Koffel, L., Talsma, B., & Hyatt, J. C. (2018).
[1.2 understanding the business environmentLinks to an external site.](https://openstax.org/books/introduction-business/pages/1-2-understanding-the-business-environment). In
_Introduction to business_ . OpenStax. https://openstax.org/books/introduction-business/pages/1-2-understanding-the-business-environment

· Harary, M. (2021, July 1).
[How companies can lead the way for Generation ZLinks to an external site.](https://www.forbes.com/sites/forbesbusinesscouncil/2021/07/01/how-companies-can-lead-the-way-for-generation-z/?sh=f2ea27740973).
_Forbes_ . https://www.forbes.com/sites/forbesbusinesscouncil/2021/07/01/how-companies-can-lead-the-way-for-generation-z/?sh=f2ea27740973

· Unruh, G., & Bach, D. (2021).
[The politics of business: A playbook emergesLinks to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=edo&AN=147403028&site=eds-live&scope=site&custid=s6527200).
_Rotman Management_ , 48–53.

· Young, D. (2021, June 28).
[_How environmental, social, and governance reporting grew up_ Links to an external site.](https://www.strategy-business.com/article/How-environmental-social-and-governance-reporting-grew-up?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp). strategy+business. https://www.strategy-business.com/article/How-environmental-social-and-governance-reporting-grew-up?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp

**## Week1LearningResources-Capstone.docx**

**Week 1 Learning Resources**

**Capstone**

**What Organizational Culture Is**

When you think of organizational culture, what comes to mind? Simply put, organizational culture refers to a company’s mission, objectives, expectations, and values that guide business practices and employee behaviors. Using these resources, you will consider what organizational culture is and will begin using these ideas—as well as others you have examined throughout this program—to analyze the organizational culture of the organization that you selected to be the focus of your playbook.

· Cheng, J. Y-J., & Groysberg, B. (2021, June 18).
[Research: What inclusive companies have in common](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06F0I-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 1–7. http://hbr.org

· Dillard, S. R. (2021, April 19).
[How inclusive is your leadership?](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06AN0-PDF-ENG%2Frich-text) _Harvard Business Review Digital Articles_, 1–8. http://hbr.org

**Time Estimate:** 6 minutes

· GreggU. (2019, November 18).
[_Organizational cultureLinks to an external site._](https://www.youtube.com/watch?v=J6Y61qshVv8) [Video]. YouTube. https://www.youtube.com/watch?v=J6Y61qshVv8

**Note:** The approximate length of this media piece is 14 minutes.

· Kegan, R., Lahey, L., & Fleming, A. (2014, January 22).
[Does your company make you a better person?](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH00MWO-PDF-ENG%2Frich-text) _Harvard Business Review Digital Articles_, 2–4. http://hbr.org

· Greene, J. R. (2022).
[Boards can accelerate business performance by fully engaging on organizational cultureLinks to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=bth&AN=156834273&site=eds-live&scope=site&custid=s6527200).
_Board Leadership, 2022_(181), 1–8. https://doi.org/10.1002/bl.30215

· Traphagan, J. (2017, January 6).
[We’re thinking about organizational culture all wrong](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH03E82-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–4.
[http://hbr.org](http://hbr.org/)

**Benefits and Challenges of Organizational Culture**

Businesses with a well-established organizational culture tend to be more successful because they have operational systems in place that not only support employee performance, productivity, and engagement, but also promote the mission, objectives, expectations, and values of the organization. There is a clear sense of purpose, whereby employees not only understand the organization’s goals but can also feel more connected to those goals and to one another. On the other hand, the culture of an organization can present challenges to the strategic success of a business as well. Through these resources, you will consider the benefits and challenges of organizational culture.

· Furst, P. (2021, May 12).
[Organizational culture drives (safety) performance. \
_Occupational Health & Safety_.Links to an external site.](https://ohsonline.com/articles/2021/05/12/organizational-culture-drives-safety-performance.aspx) https://ohsonline.com/articles/2021/05/12/organizational-culture-drives-safety-performance.aspx

· Herrity, J. (2022. October 31).
[_Corporate culture examples and benefits_ Links to an external site.](https://www.indeed.com/career-advice/career%20-development/corporate-culture-examples-benefits). Indeed. https://www.indeed.com/career-advice/career-development/corporate-culture-examples-benefits

· PwC. (2021).
_Global culture survey 2021:_ [_The link between culture and competitive advantageLinks to an external site._](https://www.pwc.com/gx/en/issues/upskilling/global-culture-survey-2020/pwc-global-culture-survey-2021.pdf).
[https://www.pwc.com/gx/en/issues/upskilling/global-culture-survey-2020/pwc-global-culture-survey-2021.pdf](https://www.pwc.com/gx/en/issues/upskilling/global-culture-survey-2020/pwc-global-culture-survey-2021.pdf)

**Incorporating Culture into Strategy and Business Practices**

Not only can a strong, well-defined organizational culture support employee engagement and even improve retention, but that culture can be used as part of a business’s strategy. As you consider the culture and business practices of the company that you selected to feature in your strategy playbook, also begin to think about how those elements could serve as a strategic advantage for that company. Or, if there are adjustments that may need to be made, consider how doing so can promote the organization’s success into the future.

· Bartone, P. T., & Stein, S. J. (2020, March 9).
[Build “hardiness” into your organizational culture](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH05G3F-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–4. http://hbr.org

· Gafni, N. (2021, July 1).
[_Do your DE&I efforts consider age, class, and lived experience?_](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06GA7-PDF-ENG%2Frich-text) _Harvard Business Review Digital Articles_, 1–9. http://hbr.org

· Grant, A. (2021, February 3).
[Building a culture of learning at workLinks to an external site.](https://www.strategy-business.com/article/Building-a-culture-of-learning-at-work?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp). strategy+business. https://www.strategy-business.com/article/Building-a-culture-of-learning-at-work?utm_source=itw&utm_medium=itw20210701&utm_campaign=resp

· Groysberg, B., Lee, J., Price, J., & Cheng, J. Y.  (2018, January–February).
[The leader’s guide to corporate culture](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FS18010-PDF-ENG%2Frich-text).
_Harvard Business Review_,
_96_(1), 44–52.

· Yohn, D. L. (2019, December 17).
[Build a culture to match your brand](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH05BK0-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–6. http://hbr.org

· Yohn, D. L. (2018, October 2).
[6 ways to build a customer-centric culture](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH04KFV-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 2–5. http://hbr.org

· Yohn, D. L. (2021, February 8).
[Company culture is everyone’s responsibility](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH065SN-PDF-ENG%2Frich-text).
_Harvard Business Review Digital Articles_, 1–8.
[http://hbr.org](http://hbr.org/)

**Important Documents for the Week**

·
**Document:** [MBAX 6990 Assignment Template (Word document)](https://waldenu.instructure.com/courses/247046/files/21119794?wrap=1) [Download MBAX 6990 Assignment Template (Word document)](https://waldenu.instructure.com/courses/247046/files/21119794/download?download_frd=1)

· GoSkills.com (2023, June 26).
[_How to create a table of contents in Microsoft 365 | Microsoft Word 365 – Basic & Advanced CourseLinks to an external site._](https://www.youtube.com/watch?v=U-1vBwJvvzI)[Video]. YouTube. https://www.youtube.com/watch?v=U-1vBwJvvzI

· ITsEasyTraining1st. (2023, January 1).
[_How to add a bibliography entry into a Microsoft Word document_ Links to an external site.](https://www.youtube.com/watch?v=OXPGQB4PD3o) [Video]. YouTube. https://www.youtube.com/watch?v=OXPGQB4PD3o

**Week4DiscussionResponse-Capstone.docx**

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